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Mendix Portal degraded performance
Incident
Report for Mendix Technology
Resolved
The incident has been resolved. Application logs and access logs are available after the fix. Unfortunately we won't be able to recover the missing logs. We apologize for the inconvenience caused by this outage.
Monitoring
A fix has been implemented and we're monitoring the results.
Investigating
We are investigating issue with some customers missing application and access logs in Mendix Cloud EU (Frankfurt 2) and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions. Live logging is functioning as expected.
This incident affected: Mendix Cloud Dedicated Regions (Mendix Cloud Dedicated EU (Frankfurt) Sierra) and Mendix Cloud Regions (Mendix Cloud EU (Frankfurt 2)).