Mendix Public Cloud Performance Issues
Investigating - We are getting reports from customers who are experiencing performance degradation of their application after its database was upgraded to a higher PostgreSQL version.
Sep 02, 2026 - 12:31 UTC
Mendix Services Operational
Project Management Operational
Control Center Operational
Identity and Access Management Operational
Team Server Operational
Studio Pro Operational
Marketplace Operational
Community Operational
Academy Operational
Documentation Operational
Support Portal Operational
Native Mobile Builder Operational
APIs Operational
Licensing Service Operational
Software Composition Operational
Self-service Operational
Model Server Operational
Pipeline Portal Operational
Webhooks Operational
Mendix Cloud: GenAI Resource Packs Portal Operational
Workstation Management Operational
Approval Requests Operational
Mendix Cloud Regions Degraded Performance
Mendix Cloud US-East Degraded Performance
Mendix Cloud EU (Frankfurt) Degraded Performance
Mendix Cloud Asia Pacific (Tokyo) Degraded Performance
Mendix Cloud Free Tier EU Operational
Mendix Cloud UK Degraded Performance
Mendix Cloud IE Degraded Performance
Mendix Cloud US-West Degraded Performance
Mendix Cloud Asia Pacific (Sydney) Degraded Performance
Mendix Cloud Canada (Central) Degraded Performance
Mendix Cloud Asia Pacific (Singapore) Degraded Performance
Mendix Cloud Asia Pacific (Mumbai) Degraded Performance
Mendix Cloud Africa (Cape Town) Degraded Performance
Mendix Cloud South America (São Paulo) Degraded Performance
Mendix Cloud EU (Frankfurt 2) Degraded Performance
Mendix Cloud Asia Pacific (Osaka) Degraded Performance
Mendix Cloud Asia Pacific (Seoul) Degraded Performance
Mendix Cloud Asia Pacific (Jakarta) Degraded Performance
Mendix Cloud EU (Frankfurt): GenAI Resources Operational
Mendix Cloud Canada (Central): GenAI Resources Operational
Mendix Cloud Dedicated Regions Degraded Performance
Mendix Cloud Dedicated US-West Echo Degraded Performance
Mendix Cloud Dedicated UK Echo Degraded Performance
Mendix Cloud Dedicated Asia Pacific (Singapore) Echo Degraded Performance
Mendix Cloud Dedicated US-East Hotel Degraded Performance
Mendix Cloud Dedicated US-East Mike Degraded Performance
Mendix Cloud Dedicated US-East Papa Degraded Performance
Mendix Cloud Dedicated EU (Frankfurt) Sierra Degraded Performance
Mendix Cloud Dedicated EU (Frankfurt) Uniform Degraded Performance
Mendix Cloud Dedicated Asia Pacific (Singapore) Able Degraded Performance
Mendix Cloud Dedicated US-East Kilo Degraded Performance
Mendix Cloud Dedicated US-East Charlie Degraded Performance
Mendix Cloud Dedicated US-East Colin Degraded Performance
Mendix Cloud Dedicated EU (Frankfurt) Metro Degraded Performance
Mendix Cloud Deployment Operational
Mendix Cloud Deployment Operational
Logging, Monitoring, and Alerting Operational
Backups Operational
PDF Document Generation Operational
Cloud Foundry Buildpack Operational
Mendix Event Broker Operational
Custom domains Operational
Partner Cloud Deployments Operational
Partner Cloud Deployment SAP Cloud Operational
Partner Cloud Deployment Stack-IT Cloud Operational
Mendix on Third Party Clouds Operational
Mendix on Kubernetes Operational
Mendix on Azure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Platform Maintenance Sep 6, 2026 08:00-14:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 17, 2026 - 15:58 UTC

Scheduled Platform Maintenance Sep 10, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Jul 30, 2026 - 07:04 UTC

Scheduled Platform Maintenance Sep 13, 2026 08:00-12:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 17, 2026 - 15:58 UTC

Offboard App Maintenance Sep 13, 2026 10:00-11:00 UTC

The Offboard App will undergo Maintenance. During this time, it will not be possible to offboard applications through https://offboard.mendixcloud.com/.
Posted on Aug 27, 2026 - 07:33 UTC

Support Portal Maintenance Sep 13, 2026 10:00-11:00 UTC

The Support Portal (support.mendix.com) will be undergoing maintenance during this time. Users might not be able to sign in to the Support Portal to create new support requests or view existing support requests. If you are not able to sign in to the Support Portal during this maintenance, but you need to file an urgent support request, please send an email to support[at]mendix.com, or call one of our phone numbers listed on the Support Portal.
Posted on Aug 27, 2026 - 07:35 UTC

Scheduled Platform Maintenance Sep 17, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 06, 2026 - 07:04 UTC

TeamServer maintenance Sep 19, 2026 09:00-10:30 UTC

We will be undergoing maintenance for several services related to TeamCenter and app repositories.

This will affect TeamServer Git and SVN, repository APIs, the platform SDK, the model SDK, working copies, deployment package creation, and certain project management features (such as app creation/deletion and member management).
Posted on Jul 28, 2026 - 10:19 UTC

Scheduled Platform Maintenance Sep 20, 2026 08:00-14:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 17, 2026 - 15:58 UTC

Scheduled Platform Maintenance Sep 24, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 13, 2026 - 07:03 UTC

Scheduled Platform Maintenance Sep 27, 2026 08:00-12:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 17, 2026 - 15:58 UTC

Scheduled Platform Maintenance Oct 1, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 20, 2026 - 07:03 UTC

Scheduled Platform Maintenance Oct 4, 2026 08:00-14:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 24, 2026 - 07:03 UTC

Scheduled Platform Maintenance Oct 8, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 27, 2026 - 07:03 UTC

Scheduled Platform Maintenance Oct 11, 2026 08:00-12:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Aug 31, 2026 - 07:04 UTC

Scheduled Platform Maintenance Oct 15, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Posted on Sep 03, 2026 - 07:03 UTC

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

GenAI Resource Packs Portal Release
Completed - The scheduled maintenance has been completed.
Sep 3, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 06:00 UTC
Scheduled - We will be releasing a new version of our GenAI resource packs portal. Thus several parts of the Mendix GenAI Resource Packs portal may become temporarily unavailable. You may not be able to log in, view resources or create keys for your resources during this time.

Please retry your actions once the release window has been completed.
Aug 31, 11:40 UTC
Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Jul 23, 07:04 UTC

Sep 2, 2026

Unresolved incident: Mendix Public Cloud Performance Issues.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Mendix portal degraded performance
Resolved - This incident has been resolved.
Aug 31, 07:55 UTC
Monitoring - Metrics and Alerts for impacted applications are available again. We'll keep monitoring the results.
Aug 31, 06:33 UTC
Investigating - We are currently investigating issue with metrics availability in some production clusters. Impacted applications will see 'No data' on the metrics page and will not trigger any alerts. We will update the incident when we have more information.
Aug 30, 19:38 UTC

Aug 30, 2026

Mendix Portal partial outage
Resolved - The incident has been resolved.
Aug 30, 19:34 UTC
Monitoring - The production environment of projects.home.mendix.com has been restarted and we are monitoring the results.
Aug 30, 19:31 UTC
Update - We are continuing to work on a fix for this issue.
Aug 30, 19:21 UTC
Identified - We are investigating an issue with Mendix Portal. Customers may experience problems accessing and managing their projects.

This incident will be updated in 1 hour, or as events warrant.
Aug 30, 19:20 UTC
Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Jul 19, 07:04 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.
Jul 16, 07:04 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Mendix Cloud Platform Maintenance - Wave 5
Completed - The scheduled maintenance has been completed.
Aug 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 08:00 UTC
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud. The maintenance will improve the security and stability of the Mendix Cloud platform. This upgrade is executed on a platform level, which means there is no flexibility in the time period, but you can move your app early yourself (see below). An 8-hour maintenance window is planned.

Start: Monday, August 24th, 2026, 08:00 UTC
End: Monday, August 24th, 2026, 16:00 UTC

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and redeployed to the updated application infrastructure. This is executed automatically in no specific order. To ensure continuous availability for all customer applications, the underlying infrastructure upgrades will be performed in a rolling fashion. This means the rolling upgrade process ensures no downtime for both multi-instance applications (by restarting only one Runtime Engine at a time) and single-instance applications.

While the rolling nature of these upgrades is designed to minimize impact, a small number of users might experience brief, intermittent networking disruptions or 502 errors as underlying services are rotated. These are typically temporary and self-correcting.

Moving early

If the scheduled maintenance window is inconvenient for your application, you may opt to move to the updated infrastructure ahead of time. The updated application infrastructure will be available starting Thursday, August 20th, 2026, 12:00 UTC.

Any application that is (re)deployed or restarted after this time will be scheduled on the updated infrastructure and will not be restarted again during the maintenance window. This allows you to control the timing of the restart and avoid impact during business-critical hours.

Please note that, even when moving early, a small number of users may still experience brief, intermittent 502 errors during the scheduled maintenance window due to the rotation of underlying platform services. These events are expected to be temporary and self-correcting.
Jul 22, 06:40 UTC
Mendix portal degraded performance
Resolved - After implementing a fix and monitoring the results closely, we noticed the Mendix Portal functionality resumed back to normal. Therefore we will close the incident.
As mentioned in one of our updates scheduled (planned) PostgreSQL 17 upgrade maintenances will be rescheduled.

If you continue to experience any problems, please contact Mendix Support.
Aug 24, 12:14 UTC
Monitoring - We have found the cause of the incident and implemented a fix. We are currently monitoring the results.
Customers can resume restarting or deploying their applications from the Mendix Portal.
Aug 21, 08:01 UTC
Investigating - The issue has resurfaced, we're continuing our investigation of intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.
Aug 20, 07:10 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
Aug 19, 14:19 UTC
Update - We are still investigating intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.

Scheduled (planned) PostgreSQL 17 upgrade maintenances have been postponed due to this incident and will be rescheduled, most likely next week.
Aug 19, 13:17 UTC
Investigating - We are currently investigating intermittent connection issues with Mendix Portal. Customers are advised not to restart or deploy their applications. We will update the incident when we have more information.
Aug 19, 10:45 UTC
Monitoring - A fix has been implemented and we're monitoring the results.
Aug 18, 11:11 UTC
Investigating - We are noticing intermittent issues with our Mendix Portal.

We are investigating the issue.
We will update the incident as events warrant.
Aug 18, 09:49 UTC
Scheduled Maintenance: Epics Hotfix
Completed - The scheduled maintenance has been completed.
Aug 24, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 06:00 UTC
Scheduled - We will be performing a hotfix on Epics to address a number of issues . During this maintenance window, epics.mendix.com will be unavailable. You will not be able to access Epics during this time.
Aug 21, 15:47 UTC

Aug 23, 2026

Scheduled Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 08:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.
Jul 12, 07:04 UTC

Aug 22, 2026

Mendix for Private Cloud portal release
Completed - The scheduled maintenance has been completed.
Aug 22, 08:17 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 22, 08:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 08:00 UTC
Scheduled - We will be updating our Mendix for Private Cloud Developer Portal. After the release, you can check https://docs.mendix.com/releasenotes/developer-portal/deployment for release notes. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.
Aug 6, 09:01 UTC

Aug 21, 2026

Mendix Cloud Mendix Cloud Dedicated EU (Frankfurt) Sierra partial outage
Resolved - Between 10:04 UTC and 20:00 UTC on August 21, applications in this dedicated cluster were
unable to establish connections to other applications in the same dedicated cluster.
Applications that depend on data provided by another application may have been unavailable to
end users during this period.

The cause was identified in the platform network configuration and a fix has been applied.
Connectivity between applications has been restored and confirmed. No action is required from
customers, and it was not necessary to restart or redeploy applications. If you continue to
experience any problems, please contact Mendix Support.
Aug 21, 08:00 UTC
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