Monitoring - We are monitoring the situation.
Nov 30, 2023 - 21:14 CET
Identified - We have identified the issue's cause: an increased response time on an internal component related to validating the licenses. This internal component is recovered at present and running normally.
Customers affected by the issue should restart the affected environments.

Nov 30, 2023 - 21:13 CET
Investigating - We received reports of an issue related to the license service for Mendix Private Cloud and SAP customers. Restarted or redeployed environments in Mendix Private Cloud or SAP are switching back to a trial license.
We are investigating the issue and will post an update once we have new information.

Nov 30, 2023 - 18:44 CET
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Customers with US phone numbers are currently experiencing difficulties with the SMS option for 2FA. We are actively investigating this matter. In the meantime, we suggest utilizing Google Authenticator for authentication purposes
Nov 13, 2023 - 10:27 CET
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy - Mendix Cloud Operational
Deploy - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Catalog ? Operational
Control Center ? Operational
Forum Operational
Marketplace ? Operational
Shop Operational
Developer Profile ? Operational
Model Server Operational
SignUp ? Operational
Project Guidance ? Operational
Native Mobile Builder Operational
Marketplace Contributor ? Operational
Epics ? Operational
App Insights Operational
Personal Access Tokens ? Operational
Webhooks Operational
BYOIDP Wizard Operational
MxNew Operational
Portfolio Management Operational
Logs and Metrics - Mendix Cloud Operational
Mendix Cloud Operational
Mendix Cloud US-East Operational
Mendix Cloud EU (Frankfurt) Operational
Mendix Cloud Asia Pacific (Tokyo) Operational
Mendix Cloud Free Tier EU Operational
Mendix Cloud UK Operational
Mendix Cloud IE Operational
Mendix Cloud US-West Operational
Mendix Cloud Asia Pacific (Sydney) Operational
Mendix Cloud Canada (Central) Operational
Mendix Cloud Asia Pacific (Singapore) Operational
Mendix Cloud: Backups ? Operational
Mendix Cloud: Logging, Monitoring, and Alerting Services Operational
Mendix Cloud Asia Pacific (Mumbai) Operational
Mendix Cloud Middle East (Bahrain) Operational
Mendix Cloud Africa (Cape Town) Operational
CF-Mendix-Buildpack ? Operational
Mendix Cloud Middle East (UAE) Operational
Mendix Cloud South America (São Paulo) Operational
Mendix Cloud EU (Frankfurt 2) Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
App Services Operational
3D Viewer Sample App Operational
STS Service Operational
Cognitive AI Service Operational
Invoice Processing Operational
Mendix Cloud Dedicated Operational
Mendix Cloud Dedicated APAC Operational
Mendix Cloud Dedicated US-West Operational
Mendix Cloud Dedicated EU Operational
Mendix Cloud Dedicated US-East Operational
Mendix Cloud Dedicated UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Maintenance Dec 7, 2023 07:00-08:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 2023 - 15:42 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 2023 - 15:37 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal ( webhook-portal.home.mendix.com): 6:00 -7:00 CET
Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 8:00 - 9:00 CET
Cloud Logs & Metrics (cloud-logs.home.mendix.com) : 9:00 -9:30 CET

Nov 29, 2023 - 15:56 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 2023 - 15:50 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal ( webhook-portal.home.mendix.com): 6:00 -7:00 CET
Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 8:00 - 9:00 CET

Nov 28, 2023 - 11:44 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal ( webhook-portal.home.mendix.com): 6:00 -7:00 CET
Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

--------------


Nov 01, 2023 - 09:22 CET
https://newnode.mendix.com Maintenance Dec 11, 2023 23:00 - Dec 12, 2023 00:00 CET
https://newnode.mendix.com will undergo maintenance. During this time it will not be possible to request a new node through https://newnode.mendix.com/.
Posted on Nov 27, 2023 - 21:43 CET
Platform Maintenance Dec 14, 2023 07:00-08:00 CET
We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET

--------------

Posted on Nov 30, 2023 - 15:44 CET
Mendix Buildpack Release Dec 21, 2023 07:00-08:00 CET
We will be releasing a new version of the cf-mendix-buildpack. This release will not disrupt any of Mendix services. Once released, the new version will automatically become the default buildpack for all application deployments on the Mendix Cloud platform. For more information on the changes, please check the release notes
Posted on Nov 22, 2023 - 11:26 CET
Platform Maintenance Dec 28, 2023 07:00-08:30 CET
We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

--------------


Posted on Nov 01, 2023 - 09:22 CET
Past Incidents
Dec 2, 2023

No incidents reported today.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 19:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 09:01 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 29, 16:07 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 13:32 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU & UK and Mendix Cloud Dedicated - EU & UK. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 10-hour maintenance window is planned.

Start: Thursday, Nov 30th, 2023, 08:00 UTC (09:00 CET)
End: Thursday, Nov 30th, 2023, 18:00 UTC (19:00 CET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Nov 8, 09:29 CET
Completed - The scheduled maintenance has been completed.
Nov 30, 11:04 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:45 CET
Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Nov 30, 10:34 CET
Completed - The scheduled maintenance has been completed.
Nov 30, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 11:34 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 23, 10:37 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable


Developer Portal (cloud.home.mendix.com) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com): 6:45 - 8:45 CET

--------------


Nov 1, 09:21 CET
Nov 29, 2023
Resolved - This incident has been resolved.
Nov 29, 17:59 CET
Investigating - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Nov 29, 17:24 CET
Completed - The scheduled maintenance has been completed.
Nov 29, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 15:00 CET
Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Nov 27, 12:01 CET
Nov 28, 2023

No incidents reported.

Nov 27, 2023
Completed - The scheduled maintenance has been completed.
Nov 27, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:00 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU Frankfurt 2. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 8-hour maintenance window is planned.

Start: Monday, Nov 27th, 2023, 08:00 UTC (09:00 CET)
End: Monday, Nov 27th, 2023, 16:00 UTC (17:00 CET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Nov 9, 13:36 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:00 CET
Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Nov 24, 16:48 CET
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
Completed - The scheduled maintenance has been completed.
Nov 23, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 09:00 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - US & Canada & South America and Mendix Cloud Dedicated - US. The maintenance will improve the security and stability of the Mendix Cloud platform. An 7-hour maintenance window is planned.

Start: Thursday, Nov 23rd, 2023, 08:00 UTC (01:00 PT, 04:00 ET, 06:00 BRT)
End: Thursday, Nov 23rd, 2023, 15:00 UTC (08:00 PT, 11:00 ET, 13:00 BRT)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Nov 8, 09:26 CET
Completed - The scheduled maintenance has been completed.
Nov 23, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 08:00 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 08:00 - 09:00 CET
Academy (academy.mendix.com) : 08:00 - 09:00 CET

Nov 22, 15:17 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 08:00 - 09:00 CET

Nov 16, 11:43 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 16:27 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET

--------------


Nov 8, 10:43 CET
Nov 22, 2023
Completed - The scheduled maintenance has been completed.
Nov 22, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 10:20 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - Asia Pacific & Middle East & Africa and Mendix Cloud Dedicated - Asia Pacific. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 7-hour maintenance window is planned.

Start: Wednesday, Nov 22nd, 2023, 09:00 UTC (13:00 GST, 18:00 JST, 17:00 SGT, 20:00 AEDT)
End: Wednesday, Nov 22nd, 2023, 16:00 UTC (20:00 GST, Nov 1st 01:00 JST, 24:00 SGT, Nov 1st 03:00 AEDT)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Nov 8, 09:12 CET
Nov 21, 2023
Resolved - This incident has been resolved.
Nov 21, 13:16 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 12:43 CET
Update - We are actively investigating the issue. In the meantime, we recommend doing a hard refresh of your browser and then proceeding with the deployment of the package as a potential workaround.
Nov 17, 18:35 CET
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Some customers are unable to deploy their applications.
Nov 17, 14:58 CET
Nov 20, 2023
Completed - The scheduled maintenance has been completed.
Nov 20, 12:43 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 12:00 CET
Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/tqq9xby30tdg. Some services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Nov 20, 10:39 CET
Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.