Mendix Technology B.V. Status

Mendix Cloud Status

Mendix buildpack - Datadog integration issues

Identified - We've noticed that application metrics are not getting pushed to Datadog. This only impacts customer of Mendix V4 Cloud using the Datadog integration with Mendix buildpack and running applications with runtime version greater than 9.7. We've identified the root cause and are working on a fix.
Jan 28, 15:21 CET

Marketplace Degraded Perfomance

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 12:45 CET

Investigating - We are currently investigating the issue.
Jan 27, 11:47 CET

Log4j-core vulnerability: CVE-2021-44832

Identified - On Tuesday, December 28, a new log4j-core vulnerability, CVE-2021-44832, was disclosed. The severity of this new vulnerability is classified as Moderate, with a base CVSS score of 6.6.
After analysis, we have concluded this vulnerability can’t be exploited in the Mendix Runtime.

To prevent false positives from code scanners, we will update the log4j library (log4j-api, not log4j-core) used by the runtime and bundled with Mendix Studio Pro. Given everything mentioned above, we will do this in our regular release schedule.

We recommend our customers to check their projects and update the log4j-core library to the latest version, currently 2.17.1, as well if their project contains a log4j-core library below version 2.17.1.
Dec 29, 12:03 CET

Mendix Services Degraded Performance

Team Server Operational

Project Management Operational

Deploy - Mendix Cloud Operational

Deploy - SAP Cloud Operational

Studio Operational

Studio Pro Operational

Support Portal Operational

Academy Operational

Data Hub Operational

Control Center Operational

Forum Operational

Marketplace Degraded Performance

Shop Operational

Developer profile Operational

Model Server Operational

Mendix Cloud V3 Operational

Mendix Cloud V3 US Operational

Mendix Cloud V3 EU Operational

Mendix Cloud V4 Operational

Mendix Cloud V4 US-East Operational

Mendix Cloud V4 EU Operational

Mendix Cloud V4 Asia Pacific Northeast Operational

Mendix Cloud V4 Free Tier EU Operational

Mendix Cloud V4 UK Operational

Mendix Cloud V4 IE Operational

Mendix Cloud Dedicated EU-1 Operational

Mendix Cloud V4 US-West Operational

Mendix Cloud V4 Australia Operational

Mendix Cloud V4 Canada Operational

Mendix Cloud V4 Singapore Operational

Mendix Cloud V4: Backups Operational

Mendix Cloud V4: Logging, Monitoring, and Alerting Services Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

App Services Operational

3D Viewer Sample App Operational

STS Service Operational

Cognitive AI Sample App Operational

Email Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Forum hotfix Jan 31, 08:00-08:45 CET

During this time it won't be possible to ask questions, post answers and submit new ideas.
Posted on Jan 28, 16:11 CET

Developer Portal Update Feb 3, 06:00-07:00 CET

We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jan 7, 03:44 CET

Developer Portal Update Feb 3, 07:00-08:00 CET

We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable; you will not be able to use the Deploy sections in the menu or use the Deployment API.
Posted on Jan 21, 07:23 CET

Backups Update Feb 3, 07:00-08:00 CET

As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.

Posted on Jan 10, 10:50 CET

Data Hub Catalog Release Feb 3, 08:00-08:30 CET

The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to security updates and improvements. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Posted on Jan 26, 11:20 CET

Developer Portal Update Feb 10, 07:00-08:00 CET

We will be releasing a new version of our Developer Portal. All services on sprintr.home.mendix.com will be unavailable. You will not be able to manage or deploy existing app projects or create new ones.

Posted on Jan 14, 03:44 CET

Backups Update Feb 10, 07:00-08:00 CET

Posted on Jan 14, 03:44 CET

Data Hub Catalog Release Feb 10, 08:00-08:30 CET

The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to maintenance. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Posted on Jan 26, 11:23 CET

Resize, Offboard and New Node app Maintenance Feb 22, 17:00-18:00 CET

The Resize, Offboard and New Node app will be briefly down during this time frame for maintenance reasons. During that time, it won't be possible to access these apps.

Posted on Jan 17, 10:42 CET

Data Hub Catalog Maintenance Mar 11, 20:00-23:00 CET

The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to security updates and improvements. Actual downtime is expected to be approximately 10 minutes.
Posted on Jan 27, 17:20 CET

Past Incidents

Jan 29, 2022

No incidents reported today.

Jan 28, 2022

Data Hub Catalog Restart

Completed - The scheduled maintenance has been completed.
Jan 28, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:01 CET

Scheduled - We will be restarting the Data Hub Catalog to apply some new monitoring and security settings. As a result there will be a brief period of downtime during this window.
Jan 27, 17:11 CET

Jan 27, 2022

Control Center Update

Completed - The scheduled maintenance has been completed.
Jan 27, 09:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:01 CET

Scheduled - We will be releasing a new version of Control Center. All services on https://controlcenter.mendix.com will be unavailable. You will not be able to access Mendix Admin functionalities or any other Control Center pages during this time.
Jan 26, 15:43 CET

Academy Update

Completed - The scheduled maintenance has been completed.
Jan 27, 09:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:01 CET

Scheduled - We will be maintaning the Academy so the learning paths overview will not be accessible.
Jan 26, 16:05 CET

Forum maintenance

Completed - The scheduled maintenance has been completed.
Jan 27, 08:31 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:01 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 26, 11:37 CET

Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Jan 26, 11:37 CET

Data Hub Catalog Release

Completed - The scheduled maintenance has been completed.
Jan 27, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:00 CET

Scheduled - The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable in order to apply security updates and improvements. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Jan 26, 11:19 CET

Marketplace Maintenance

Completed - The scheduled maintenance has been completed.
Jan 27, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 06:46 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 26, 11:22 CET

Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Jan 26, 10:18 CET

Developer Portal Update

Completed - The scheduled maintenance has been completed.
Jan 27, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 07:00 CET

Scheduled -

Jan 6, 12:14 CET

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Jan 24, 17:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:15 CET

Scheduled - We will be performing maintenance on our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jan 24, 16:38 CET

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Jan 21, 16:15 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:00 CET

Data Hub Catalog Release

Completed - The scheduled maintenance has been completed.
Jan 21, 09:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 08:00 CET

Scheduled - Update Data Hub Catalog
Jan 19, 14:25 CET

Mendix Shop Maintenance

Completed - The scheduled maintenance has been completed.
Jan 21, 08:26 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 08:00 CET

Scheduled - During this time the Mendix Shop will be unavailable. It won't be possible to order Mendix swag.
Jan 20, 16:49 CET

Developer Portal Update

Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 06:20 CET

Scheduled - We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Dec 24, 03:44 CET

SAP Cloud Portal Maintenance

Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 CET

Scheduled - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
Jan 13, 11:45 CET

Jan 20, 2022

Mendix Cloud V4: issues uploading backups

Resolved - A fix has been implemented, and this issue is now resolved.
Jan 20, 16:07 CET

Identified - We've seen that uploading backups to the Developer Portal is currently not working. We are investigating the issue and working on a fix.
Jan 20, 13:29 CET

Developer Portal degraded performance

Resolved - This incident has been resolved.
Jan 20, 13:50 CET

Monitoring - We have identified the issue as connectivity problems between our infrastructure provider and AWS Regions in Asia-Pacific. We have implemented a workaround and are monitoring the situation. If you continue to experience issues transporting deployment packages to environments, please reach out to Support.
Jan 19, 18:44 CET

Investigating - Unfortunately, the fix did not solve the issue. We will continue our investigation and will update this page as soon as there is news on the subject
Jan 19, 12:06 CET

Monitoring - A fix has been implemented and we are monitoring the results
Jan 18, 13:10 CET

Investigating - Unfortunately the proposed fix did not solve the issue. We will continue our investigation and will update this page as soon as there is news on the subject
Jan 17, 16:54 CET

Monitoring - A fix has been implemented and we are monitoring the results
Jan 17, 13:33 CET

Investigating - We have observed and are investigating degraded performance of the Developer Portal, customers may be unable to transport deployment packages to environments.
Jan 17, 10:20 CET

Data Hub Catalog Release

Completed - The scheduled maintenance has been completed.
Jan 20, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:01 CET

Scheduled - Update Data Hub Catalog
Dec 28, 18:09 CET

Jan 19, 2022

Unresolved incident: Log4j-core vulnerability: CVE-2021-44832.

Jan 18, 2022

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Jan 18, 12:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 12:16 CET

Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/ql8kcm8c9kyh . All services on https://home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jan 18, 10:54 CET

Jan 17, 2022

Jan 16, 2022

Maintenance on our backend services

Completed - The scheduled maintenance has been completed.
Jan 16, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:00 CET

Scheduled -

We will be performing maintenance on our backend services. You will not be able to create new apps or commiting changes to existing apps during this time.

Jan 14, 11:47 CET

Jan 15, 2022

No incidents reported.