Issues uploading and downloading backups
Monitoring - We've implemented a workaround for the issue.

For affected customers, if you re-deploy the application, this should fix the issue, and you'll once again be able to upload and download backups. If this isn't the case, please reach out to our Support team.
Jul 9, 17:39 CEST
Identified - We're aware that for a small subset of customers in Mendix Cloud V4, they are unable to download or upload backups.

Creating and restoring backups is unaffected, and is working as normal.

We're working to confirm exactly which customers are affected.

We've identified the cause of the issue, and are working to implement a fix or a workaround.
Jul 9, 14:27 CEST
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy - Mendix Cloud Operational
Deploy - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Data Hub ? Operational
Control Center ? Operational
Forum Operational
Mendix Cloud V3 Operational
Mendix Cloud V3 US Operational
Mendix Cloud V3 EU Operational
Mendix Cloud V4 Operational
Mendix Cloud V4 US-East Operational
Mendix Cloud V4 EU Operational
Mendix Cloud V4 Asia Pacific Operational
Mendix Cloud V4 Free Tier EU Operational
Mendix Cloud V4 UK Operational
Mendix Cloud V4 IE Operational
Mendix Cloud Dedicated EU-1 Operational
Mendix Cloud V4 US-West Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Control Center Update Jul 27, 07:00-08:00 CEST
We will be releasing a new version of Control Center. All services on https://controlcenter.mendix.com will be unavailable. You will not be able to access Mendix Admin functionalities or any other Control Center pages during this time.
Posted on Jul 22, 17:27 CEST
Developer Portal Maintenance Jul 28, 07:00-08:00 CEST
We will be performing maintenance on our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer or deploy apps during this time.
Posted on Jun 15, 09:02 CEST
Marketplace Maintenance Jul 29, 07:00-08:30 CEST
The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Posted on Jul 23, 11:04 CEST
Data Hub Catalog maintenance Jul 29, 08:00-08:30 CEST

The Data Hub Catalog service will be temporarily offline for maintenance purposes. The expected downtime is about 30 minutes.


Posted on Jul 8, 04:44 CEST
Developer Portal Update Aug 5, 07:00-08:00 CEST
We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jul 14, 17:12 CEST
Data Hub Catalog maintenance Aug 5, 08:00-08:30 CEST

The Data Hub Catalog service will be temporarily offline for maintenance purposes. The expected downtime is about 30 minutes.


Posted on Jul 9, 04:44 CEST
Data Hub Catalog maintenance Aug 12, 08:00-08:30 CEST

The Data Hub Catalog service will be temporarily offline for maintenance purposes. The expected downtime is about 30 minutes.


Posted on Jul 16, 04:44 CEST
Developer Portal Update Aug 19, 07:00-08:00 CEST
We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jul 23, 04:44 CEST
Data Hub Catalog maintenance Aug 19, 08:00-08:30 CEST

The Data Hub Catalog service will be temporarily offline for maintenance purposes. The expected downtime is about 30 minutes.


Posted on Jul 23, 04:44 CEST
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021
Developer Portal Update
Completed - The scheduled maintenance has been completed.
Jul 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 CEST
Scheduled - We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable; you will not be able to use the Deploy sections in the menu or use the Deployment API.
Jul 20, 11:21 CEST
Jul 22, 2021
MxNew Update
Completed - The scheduled maintenance has been completed.
Jul 22, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:30 CEST
Scheduled -

We will be releasing a new version of the MxNew. All services on https://new.mendix.com will be unavailable. You will not be able to create new apps during this time.


Jul 22, 06:31 CEST
Mendix for Private Cloud portal release
Completed - The scheduled maintenance has been completed.
Jul 22, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 14:47 CEST
Scheduled - We will be updating our Mendix for Private Cloud Developer Portal to address some minor UI issues. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.
Jul 20, 14:13 CEST
Data Hub Catalog maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 CEST
Scheduled -

The Data Hub Catalog service will be temporarily offline for maintenance purposes. The expected downtime is about 30 minutes.


Jul 8, 04:44 CEST
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Cloud v4: Internet Protocol Version 6 (IPv6) Ingress Support
Completed - The scheduled maintenance has been completed.
Jul 15, 10:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 11:32 CEST
Scheduled - To improve security and scalability of the connections made to applications in Mendix Cloud v4 on July 15th, 2021, we will enable ingress support for Internet Protocol Version 6 (IPv6) in Mendix Cloud v4. This will happen automatically, there is no need to redeploy your app.

Enabling support for IPv6 means that clients who access your Mendix applications which have configured Access Restriction Profiles may not be able to connect to them when using IPv6.

What does this mean for you?
We are informing you about this date so that you can plan to update your Access Restriction Profiles and inform users about this change.

You can configure IPv6 ranges before July 15th, but the change will only come into effect on that date. Instructions for setting IP ranges can be found in the Access Restriction Profiles documentation.

Test your clients
You can test whether your client (browser or integrating client) is using IPv6, by using https://ipv6-test.com/.

Impact
Any clients that use IPv6 to connect to applications with configured Access Restriction Profiles may experience connectivity issues from July 15th, 2021 onwards.

Important note
Customers who are going to be directly impacted by this activity are going to receive separate email communications (sent only to the Technical Contacts) with extensive reports to take corrective actions.
Apr 29, 13:15 CEST
Marketplace Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:01 CEST
Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Jun 23, 15:00 CEST
Data Hub Catalog Release
Completed - The scheduled maintenance has been completed.
Jul 15, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 CEST
Scheduled - We are going to update Data Hub Catalog service
Jul 14, 13:39 CEST
Jul 14, 2021
Developer Portal Hotfix
Completed - The scheduled maintenance has been completed.
Jul 14, 18:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:04 CEST
Scheduled - We will be releasing a hotfix of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jul 14, 17:04 CEST
Mendix Cloud v4 - Free Tier EU
Completed - The scheduled maintenance has been completed.
Jul 14, 10:18 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:01 CEST
Scheduled - Maintenance is scheduled for the database infrastructure of Mendix Cloud v4 - Free Tier EU. A 1 hour maintenance window is planned.

Start: Wednesday, July 14, 2021, 08:00 UTC (10:00 CEST)
End: Wednesday, July 14, 2021, 09:00 UTC (11:00 CEST)

Impact on Mendix apps

During this maintenance window there will be some short interruptions for the connections the Runtime Engines (application instances) have to the database. The database connections will be automatically restored.
Jul 12, 16:40 CEST
Developer Portal Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:00 CEST
Scheduled - We will be performing maintenance on our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer or deploy apps during this time.
Jun 15, 09:01 CEST
SAP Cloud Portal Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 07:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:30 CEST
Scheduled - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
Jul 13, 10:23 CEST
Jul 13, 2021
Developer Portal Hotfix
Completed - The scheduled maintenance has been completed.
Jul 13, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 17:15 CEST
Scheduled - We will be releasing a hotfix of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jul 13, 13:49 CEST
Applications and platform services partially unavailable in the Mendix Cloud V4 EU region
Resolved - The issue has been resolved.
We received a confirmation from AWS that everything is back to normal.

All the applications which were impacted by this short connectivity issue should be working fine again. Please reach out to Mendix support in case you are still facing any issues.
Jul 13, 17:01 CEST
Identified - We have identified the problem at our end and we have recreated the affected infrastructure which was impacted by the connectivity issue in the AWS eu-central-1 region.

Currently we are checking if everything is back to its original state in Mendix Cloud V4 EU region.
Jul 13, 16:46 CEST
Investigating - Some customer applications are intermittently unavailable, returning an HTTP 502 error. Some Mendix platform services are also affected by this issue, also returning an HTTP 502 error.

This is connected to reports that we've receive from our cloud hosting partner, AWS, indicating that they are experiencing increased error rates in the AWS eu-central-1 region, which corresponds to the Mendix Cloud V4 EU region.

We're working to establish the full extent of the impact on both customer applications, and the Mendix platform services.
Jul 13, 15:59 CEST
Data Hub Catalog Release
Completed - The scheduled maintenance has been completed.
Jul 13, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:02 CEST
Scheduled -

DataHub Catalog will be temporarily offline because a hotfix will be released to production. The expected downtime will be no longer than 30 minutes.


Jul 12, 11:23 CEST
Identity Services Release
Completed - The scheduled maintenance has been completed.
Jul 13, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 07:00 CEST
Scheduled - We will be releasing a new version of our Identity Services. Services on login.mendix.com will be unavailable.
Sign-in will not be available during this time on:
- home.mendix.com
- Mendix Studio
- Mendix Studio Pro
- MendixSSO applications
Jul 8, 14:17 CEST
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

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