Mendix Technology B.V. Status

Mendix Cloud Status

All Systems Operational

Mendix Services Operational

Team Server Operational

Project Management Operational

Deploy / Operate - Mendix Cloud Operational

Deploy / Operate - SAP Cloud Operational

Studio Operational

Studio Pro Operational

Support Portal Operational

Mendix Cloud V3 Operational

Mendix Cloud V3 US Operational

Mendix Cloud V3 EU Operational

Mendix Cloud V4 Operational

Mendix Cloud V4 US Operational

Mendix Cloud V4 EU Operational

Mendix Cloud V4 Asia Pacific Operational

Mendix Cloud V4 Free Tier EU Operational

Mendix Cloud V4 UK Operational

Mendix Cloud V4 IE Operational

Mendix Cloud Dedicated EU-1 Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cloud V3 storage migration maintenance Aug 10, 00:00 - Aug 30, 00:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 7, 18:33 CEST

Scheduled - We will be performing maintenance on a selected number of Mendix Cloud V3 apps.
The underlying storage infrastructure of these apps will be replaced.

As mentioned in an email to customers which will be impacted by this maintenance, the work is going to be carried out in phases and any downtime of the Production application will be communicated well in advance (at least 2 weeks before).

Note: This is not going to impact all of our customers on Cloud V3. The Technical Contacts of the apps which are going to migrated will be receiving the email notifications.
Jul 7, 18:29 CEST

Mendix Cloud V4 (Mendix Cloud Dedicated EU-1) Aug 21, 09:00-17:00 CEST

We will be performing scheduled maintenance on Mendix Cloud Dedicated EU-1. During the maintenance action the Runtime Engines (application instances) of your Mendix applications will be restarted. This is executed automatically in no specific order.
There will be no unavailability for Mendix Apps running in a multi-instance setup. Mendix Apps that are horizontally scaled. Only 1 instance of your multi instance app will be restarted at a time. Downtime for single instance Mendix application will be minimized to a couple of minutes. During the maintenance it will not be possible to manage/deploy your Mendix application from the Developer Portal and Mendix Studio.
Posted on Aug 4, 11:29 CEST

Past Incidents

Aug 13, 2020

No incidents reported today.

Aug 12, 2020

Signups are failing

Resolved - We have not encountered any more issues. Marking this incident as resolved.
Aug 12, 13:58 CEST

Monitoring - We have deployed a fix and we are now monitoring the situation.
Aug 12, 12:11 CEST

Investigating - We are currently investigating issues with platform signups, therefore signups might not work as intended.
Aug 12, 11:34 CEST

Identity Services Release

Completed - The scheduled maintenance has been completed.
Aug 12, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:30 CEST

Scheduled - We will be releasing a new version of our Identity Services. Services on login.mendix.com will be unavailable.
Sign-in will not be available during this time on:
- home.mendix.com
- Mendix Studio
- Mendix Studio Pro
Aug 10, 16:12 CEST

Aug 11, 2020

Developer Portal Update

Completed - The scheduled maintenance has been completed.
Aug 11, 08:30 CEST

Update - Scheduled maintenance is taking longer than expected.
Aug 11, 07:55 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 07:51 CEST

Scheduled - We will be undergoing scheduled maintenance during this time. We will be updating our Developer Portal. See https://docs.mendix.com/releasenotes/developer-portal/ for release notes. Some services on https://home.mendix.com will be unavailable. During the update you will not be able to maintain your projects or create new ones.
Aug 3, 14:35 CEST

Aug 10, 2020

Cloud V4 EU cluster degraded performance

Resolved - We have noticed a temporary issue while deploying newly created Mendix apps to the Mendix cloud v4 EU region for a small period of time between 16:00 CEST until 17:00 CEST. There was no issue with the already deployed apps and they continue to work without any interruption.
The issue is completely fixed and the app deployments should work as usual.
We are investigating the root cause of the issue.
Aug 10, 17:20 CEST

Aug 9, 2020

Improvement to metrics in Mendix Cloud V4 Developer Portal.

Completed - The scheduled maintenance has been completed.
Aug 9, 08:10 CEST

Scheduled - We have improved the way that we calculate metrics in Mendix Cloud v4. These improvements will take effect the next time that you deploy your application. Memory metrics will now more accurately reflect the underlying memory usage. A side-effect of this improvement is that you may see a large increase in the “unused java heap” value in graphs. The underlying memory usage did not change, the way we calculate the value did.

More details can be found in the release notes: https://docs.mendix.com/releasenotes/developer-portal/deployment#july-2nd-2020
Jul 2, 11:57 CEST

Aug 8, 2020

No incidents reported.

Aug 7, 2020

Developer Portal Update

Completed - The scheduled maintenance has been completed.
Aug 7, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:01 CEST

Scheduled - We will be updating our Developer Portal. See https://docs.mendix.com/releasenotes/developer-portal/ for release notes. Some services on https://home.mendix.com will be unavailable. During the update you will not be able to use the Deploy or Operate sections in the menu or use the Deployment API.
Jul 31, 10:31 CEST

Aug 6, 2020

Forum Update

Completed - The scheduled maintenance has been completed.
Aug 6, 20:10 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 CEST

Scheduled - During this time, the forum will be updated
Aug 6, 17:35 CEST

App Store Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:00 CEST

Scheduled - The Mendix App Store will be under maintenance during this time. It won't be possible to create new apps or to download content from the App Store.
Jul 30, 10:17 CEST

Aug 5, 2020

Mendix for Private Cloud Portal Patch fix

Resolved - This incident has been resolved.
Aug 5, 18:29 CEST

Identified - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
Aug 4, 17:15 CEST

Aug 4, 2020

Aug 3, 2020

SAP Cloud Portal Maintenance

Completed - The scheduled maintenance has been completed.
Aug 3, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 07:00 CEST

Scheduled - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
Jul 29, 13:02 CEST

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

Developer Profiles Update

Completed - The scheduled maintenance has been completed.
Jul 30, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:01 CEST

Scheduled - During this maintenance window we'll be updating the Developer Profiles application.
Jul 29, 14:33 CEST

Developer Portal Update

Completed - The scheduled maintenance has been completed.
Jul 30, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:00 CEST