All Systems are up and running

This page provides a real-time overview of Mendix system status, details on upcoming scheduled maintenance, and a record of past incidents. Refer to the documentation for more information.

Update - As we continue to fix the underlying platform, we have prioritized production environments to minimize impact.

Deployment errors have significantly decreased as the fixes are being applied. We are continuing to work towards complete recovery and will provide an update once all systems are fully restored.

Jul 16, 2026 - 18:38 UTC
Identified - We are currently applying fixes to the underlying servers where the issue was identified.

As part of this remediation, some environments may restart while we are fixing the issue, these restarts are expected and necessary to resolve the problem. Please continue to avoid new deployments until we confirm the fix is complete.

Jul 16, 2026 - 17:25 UTC
Update - We have identified the issue also impacts Mendix Cloud US-East and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions.

We have identified the root cause of the deployment failures and unexpected environment restarts affecting multiple regions.

Jul 16, 2026 - 17:02 UTC
Update - Additional Impact Identified:
Some environments in Mendix Cloud EU- Frankfurt 1 and Frankfurt 2 have experienced unexpected restarts.
We are investigating whether this is related to the deployment failure issue.

Jul 16, 2026 - 16:51 UTC
Investigating - We are currently experiencing issues with deployments in our Mendix Cloud EU: Frankfurt 1 and Frankfurt 2 region. Multiple deployments are failing at this time.
Please do not attempt to deploy applications to Frankfurt 1 or Frankfurt 2 regions until this issue is resolved.

We are aware of this issue and our team is actively investigating. We will provide updates as more information becomes available.

Jul 16, 2026 - 16:42 UTC
Update - We are continuing to work on a fix for this issue.

This incident will be updated in 24 hours, or as events warrant.

Jul 13, 2026 - 12:32 UTC
Identified - We are facing issues with database provisioning in the Mendix Cloud UK cluster. Customers will experience issues while creating new apps but existing apps will work fine.

Issue is related to our cloud provider not having capacity on one of the availability zones.

Please do not deploy new applications if you are deploying for the first time, perform downsizes, or clear database during the incident.

Jul 06, 2026 - 12:03 UTC
Mendix Services Operational
Project Management Operational
Control Center Operational
Identity and Access Management Operational
Team Server Operational
Studio Pro Operational
Marketplace Operational
Community Operational
Academy Operational
Documentation Operational
Support Portal Operational
Native Mobile Builder Operational
APIs Operational
Licensing Service Operational
Software Composition Operational
Self-service Operational
Model Server Operational
Pipeline Portal Operational
Webhooks Operational
Mendix Cloud: GenAI Resource Packs Portal Operational
Workstation Management Operational
Approval Requests Operational
Mendix Cloud Regions Degraded Performance
Mendix Cloud US-East Degraded Performance
Mendix Cloud EU (Frankfurt) Degraded Performance
Mendix Cloud Asia Pacific (Tokyo) Operational
Mendix Cloud Free Tier EU Operational
Mendix Cloud UK Operational
Mendix Cloud IE Operational
Mendix Cloud US-West Operational
Mendix Cloud Asia Pacific (Sydney) Operational
Mendix Cloud Canada (Central) Operational
Mendix Cloud Asia Pacific (Singapore) Operational
Mendix Cloud Asia Pacific (Mumbai) Operational
Mendix Cloud Middle East (Bahrain) Operational
Mendix Cloud Africa (Cape Town) Operational
Mendix Cloud Middle East (UAE) Operational
Mendix Cloud South America (São Paulo) Operational
Mendix Cloud EU (Frankfurt 2) Degraded Performance
Mendix Cloud Asia Pacific (Osaka) Operational
Mendix Cloud Asia Pacific (Seoul) Operational
Mendix Cloud Asia Pacific (Jakarta) Operational
Mendix Cloud EU (Frankfurt): GenAI Resources Operational
Mendix Cloud Canada (Central): GenAI Resources Operational
Mendix Cloud Dedicated Regions Degraded Performance
Mendix Cloud Dedicated EU (Frankfurt) Alfa Operational
Mendix Cloud Dedicated US-West Alfa Operational
Mendix Cloud Dedicated US-West Echo Operational
Mendix Cloud Dedicated UK Echo Operational
Mendix Cloud Dedicated Asia Pacific (Singapore) Echo Operational
Mendix Cloud Dedicated US-East Hotel Operational
Mendix Cloud Dedicated US-East Mike Operational
Mendix Cloud Dedicated US-East Papa Operational
Mendix Cloud Dedicated EU (Frankfurt) Sierra Degraded Performance
Mendix Cloud Dedicated EU (Frankfurt) Uniform Operational
Mendix Cloud Dedicated Asia Pacific (Singapore) Able Operational
Mendix Cloud Dedicated US-East Kilo Operational
Mendix Cloud Dedicated US-East Charlie Operational
Mendix Cloud Dedicated US-East Colin Operational
Mendix Cloud Dedicated EU (Frankfurt) Metro Operational
Mendix Cloud Services Operational
Mendix Cloud Deployment Operational
Logging, Monitoring, and Alerting Operational
Backups Operational
PDF Document Generation Operational
Cloud Foundry Buildpack Operational
Mendix Event Broker Operational
Partner Cloud Deployments Operational
Partner Cloud Deployment SAP Cloud Operational
Partner Cloud Deployment Stack-IT Cloud Operational
Mendix on Third Party Clouds Operational
Mendix on Kubernetes Operational
Mendix on Azure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mendix Cloud Platform Maintenance - Free Tier Jul 15, 2026 07:00-08:00 UTC

We're performing routine database maintenance on Mendix Cloud Free Tier EU.

The maintenance will improve the security and stability of the Mendix Cloud platform.

During the maintenance, Free Tier applications will remain running but will be temporarily unable to connect to their database.

Posted on Jul 14, 2026 - 16:49 UTC

Scheduled Platform Maintenance Jul 19, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 07, 2026 - 07:03 UTC

PDF Document Generation service Jul 20, 2026 05:00-05:10 UTC

We will be updating the inbound IP addresses for the PDF Document Generation service. During this maintenance window, the PDF Document Generation service may be temporarily unavailable.

New inbound IP addresses:
- 166.117.50.136
- 99.83.157.128

If you have applied IP restrictions to your app, please ensure these addresses are allowlisted to avoid disruption after the update.

Posted on Jul 13, 2026 - 09:10 UTC

Mendix Cloud Platform Maintenance - Wave 3 Jul 20, 2026 08:00-16:00 UTC

Maintenance is scheduled for the application infrastructure of Mendix Cloud. The maintenance will improve the security and stability of the Mendix Cloud platform. This upgrade is executed on a platform level, which means there is no flexibility in the time period, but you can move your app early yourself (see below). An 8-hour maintenance window is planned.

Start: Monday, July 20th, 2026, 08:00 UTC
End: Monday, July 20th, 2026, 16:00 UTC

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and redeployed to the updated application infrastructure. This is executed automatically in no specific order. To ensure continuous availability for all customer applications, the underlying infrastructure upgrades will be performed in a rolling fashion. This means the rolling upgrade process ensures no downtime for both multi-instance applications (by restarting only one Runtime Engine at a time) and single-instance applications.

While the rolling nature of these upgrades is designed to minimize impact, a small number of users might experience brief, intermittent networking disruptions or 502 errors as underlying services are rotated. These are typically temporary and self-correcting.

Moving early

If the scheduled maintenance window is inconvenient for your application, you may opt to move to the updated infrastructure ahead of time. The updated application infrastructure will be available starting Thursday, July 16th, 2026, 12:00 UTC.

Any application that is (re)deployed or restarted after this time will be scheduled on the updated infrastructure and will not be restarted again during the maintenance window. This allows you to control the timing of the restart and avoid impact during business-critical hours.

Please note that, even when moving early, a small number of users may still experience brief, intermittent 502 errors during the scheduled maintenance window due to the rotation of underlying platform services. These events are expected to be temporary and self-correcting.

Posted on Jul 08, 2026 - 09:29 UTC

Scheduled Platform Maintenance Jul 23, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 11, 2026 - 07:04 UTC

Mendix Cloud Platform Maintenance - Wave 4 Jul 23, 2026 08:00-16:00 UTC

Maintenance is scheduled for the application infrastructure of Mendix Cloud. The maintenance will improve the security and stability of the Mendix Cloud platform. This upgrade is executed on a platform level, which means there is no flexibility in the time period, but you can move your app early yourself (see below). An 8-hour maintenance window is planned.

Start: Thursday, July 23th, 2026, 08:00 UTC
End: Thursday, July 23th, 2026, 16:00 UTC

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and redeployed to the updated application infrastructure. This is executed automatically in no specific order. To ensure continuous availability for all customer applications, the underlying infrastructure upgrades will be performed in a rolling fashion. This means the rolling upgrade process ensures no downtime for both multi-instance applications (by restarting only one Runtime Engine at a time) and single-instance applications.

While the rolling nature of these upgrades is designed to minimize impact, a small number of users might experience brief, intermittent networking disruptions or 502 errors as underlying services are rotated. These are typically temporary and self-correcting.

Moving early

If the scheduled maintenance window is inconvenient for your application, you may opt to move to the updated infrastructure ahead of time. The updated application infrastructure will be available starting Thursday, July 16th, 2026, 12:00 UTC.

Any application that is (re)deployed or restarted after this time will be scheduled on the updated infrastructure and will not be restarted again during the maintenance window. This allows you to control the timing of the restart and avoid impact during business-critical hours.

Please note that, even when moving early, a small number of users may still experience brief, intermittent 502 errors during the scheduled maintenance window due to the rotation of underlying platform services. These events are expected to be temporary and self-correcting.

Posted on Jul 08, 2026 - 09:30 UTC

Scheduled Platform Maintenance Jul 26, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 14, 2026 - 07:05 UTC

Mendix Cloud Platform Maintenance - Wave 5 Jul 27, 2026 08:00-16:00 UTC

Maintenance is scheduled for the application infrastructure of Mendix Cloud. The maintenance will improve the security and stability of the Mendix Cloud platform. This upgrade is executed on a platform level, which means there is no flexibility in the time period, but you can move your app early yourself (see below). An 8-hour maintenance window is planned.

Start: Monday, July 27th, 2026, 08:00 UTC
End: Monday, July 27th, 2026, 16:00 UTC

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and redeployed to the updated application infrastructure. This is executed automatically in no specific order. To ensure continuous availability for all customer applications, the underlying infrastructure upgrades will be performed in a rolling fashion. This means the rolling upgrade process ensures no downtime for both multi-instance applications (by restarting only one Runtime Engine at a time) and single-instance applications.

While the rolling nature of these upgrades is designed to minimize impact, a small number of users might experience brief, intermittent networking disruptions or 502 errors as underlying services are rotated. These are typically temporary and self-correcting.

Moving early

If the scheduled maintenance window is inconvenient for your application, you may opt to move to the updated infrastructure ahead of time. The updated application infrastructure will be available starting Thursday, July 16th, 2026, 12:00 UTC.

Any application that is (re)deployed or restarted after this time will be scheduled on the updated infrastructure and will not be restarted again during the maintenance window. This allows you to control the timing of the restart and avoid impact during business-critical hours.

Please note that, even when moving early, a small number of users may still experience brief, intermittent 502 errors during the scheduled maintenance window due to the rotation of underlying platform services. These events are expected to be temporary and self-correcting.

Posted on Jul 08, 2026 - 09:30 UTC

Scheduled Platform Maintenance Jul 30, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 18, 2026 - 07:03 UTC

Mendix for Private Cloud portal release Aug 1, 2026 08:00-09:00 UTC

We will be updating our Mendix for Private Cloud Developer Portal. After the release, you can check https://docs.mendix.com/releasenotes/developer-portal/deployment for release notes. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.
Posted on Jul 15, 2026 - 09:24 UTC

Scheduled Platform Maintenance Aug 2, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 21, 2026 - 07:04 UTC

Scheduled Platform Maintenance Aug 6, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 25, 2026 - 07:03 UTC

Scheduled Platform Maintenance Aug 9, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jun 28, 2026 - 07:03 UTC

Scheduled Platform Maintenance Aug 13, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jul 02, 2026 - 07:04 UTC

Scheduled Platform Maintenance Aug 16, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jul 05, 2026 - 07:03 UTC

Scheduled Platform Maintenance Aug 20, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jul 09, 2026 - 07:04 UTC

Scheduled Platform Maintenance Aug 23, 2026 05:00-09:00 UTC

We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jul 12, 2026 - 07:04 UTC

Scheduled Platform Maintenance Aug 27, 2026 05:00-07:00 UTC

We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Posted on Jul 16, 2026 - 07:04 UTC
Jul 16, 2026
Completed - The scheduled maintenance has been completed.
Jul 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 UTC
Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backend applications responsible for backups in Mendix Cloud. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud.
Jul 13, 12:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:03 UTC
Scheduled - We will be releasing a new version of our GenAI resource packs portal. Thus several parts of the Mendix GenAI Resource Packs portal may become temporarily unavailable. You may not be able to log in, view resources or create keys for your resources during this time.

Please retry your actions once the release window has been completed.

Jul 10, 13:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

Jun 4, 07:04 UTC
Jul 15, 2026
Resolved - The expired wildcard TLS certificate for *.mendix.com has been replaced across all affected endpoints. We have verified that services have returned to normal operation across all Mendix Cloud regions.
This incident is now resolved.

Jul 15, 12:22 UTC
Monitoring - We have corrected the certificate and are monitoring the issue.
Jul 15, 03:24 UTC
Identified - We have identified an incident related to an expired certificate. The wildcard for the mendix.com domain is affected.

The team is working on solving the problem.

Jul 15, 03:02 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

Unresolved incident: Issue with Database provisioning and downsizing on Mendix Cloud UK cluster.

Jul 12, 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

May 31, 07:04 UTC
Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 07:39 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

May 28, 07:03 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Jul 5, 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, you may not be able to sign in to Mendix Portal or Studio Pro. Parts of the Mendix Portal may not be available. Public APIs, administration of API credentials and security settings may also be temporarily unavailable.

It may also not be possible to deploy apps or administer your environments during this time.

In case you are affected, please retry your actions once the scheduled maintenance has been completed.

To see the full list of affected components, please select “View all updates”.

May 24, 07:04 UTC
Jul 4, 2026

No incidents reported.

Jul 3, 2026
Completed - The scheduled maintenance has been completed.
Jul 3, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 15:00 UTC
Scheduled - We will be releasing a Hotfix of our Marketplace. Marketplace service (marketplace.mendix.com) will be unavailable.
Jul 3, 09:42 UTC
Jul 2, 2026
Resolved - This incident has been resolved.
Jul 2, 07:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Customers should be able to build deployment packages for Mendix Runtime 11.12 from the Developer Portal again.
Jul 1, 16:07 UTC
Identified - We're investigating an issue with building deployment packages for Mendix Runtime 11.12 from the Developer Portal. All other Runtimes are unaffected. As a workaround, customers can build the package locally using Studio Pro and upload the package on Developer Portal
Jul 1, 14:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 14:57 UTC
Investigating - We are investigating an issue when building Deployment Packages from the Developer Portal.
Affected applications can deploy an existing package but can not build a deployment package.

Jun 30, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 UTC
Scheduled - We will perform updates on our platform applications. During the maintenance window, several parts of the Mendix Portal as well as APIs may become temporarily unavailable. You may not be able to log in, view or deploy your applications during this time.

Please retry your actions once the maintenance window has been completed.

To see the full list of affected components, please select “View all updates”.

May 21, 07:03 UTC