Monitoring - The reboot of the networking infrastructure has alleviated the stability issue and the environment is performing as expected. We are monitoring the situation and will update the status when necessary.
Oct 23, 20:33 CEST
Update - The engineers are still working on restarting the networking infrastructure. We will post the next update in an hour.
Oct 23, 19:19 CEST
Update - The next step in the process of resolving this issue will be to restart all other components in the networking infrastructure. We will post the next update in an hour.
Oct 23, 18:16 CEST
Update - In cooperation with the supplier, engineers are currently working to clear, reset and restore the connections between the storage subsystem and the servers. We are analysing the results of this action and will post a next update in an hour.
Oct 23, 16:53 CEST
Investigating - The engineers working on the case have come to the conclusion after resolving a likely root cause that this did not resolve the stability issue which is causing the partial failure. We are continuing the investigations and will post a next update in 1 hour.
Oct 23, 15:27 CEST
Identified - The engineers working on this issue have isolated a likely root cause and are working towards a recovery scenario. We currently expect to see results of this at around 15:00 CEST. We will post an update on or before that time.
Oct 23, 13:43 CEST
Update - Unfortunately, we have no news to report. We are continuing investigating this issue with the supplier and will post another update within 1 hour.
Oct 23, 12:38 CEST
Update - A number of applications running on Mx Cloud V3 are experiencing slowdowns due to the partial storage failure.

We are continuing investigating this issue with the supplier and will post another update within 1 hour.
Oct 23, 11:30 CEST
Investigating - We are experiencing a partial failure on the storage subsystem in Mendix Cloud v3 EU. We're currently investigating the issue and will post an update within 1 hour of this posting.
Oct 23, 10:28 CEST
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy / Operate - Mendix Cloud Operational
Deploy / Operate - SAP Cloud Operational
Studio ? Operational
Support portal Operational
Deploy / Operate - IBM Cloud Operational
Mendix Cloud V4 Operational
Mendix Cloud V4 US Operational
Mendix Cloud V4 EU Operational
Mendix Cloud V4 Asia Pacific Operational
Mendix Cloud V4 Free Tier EU Operational
Mendix Cloud V4 UK Operational
Mendix Cloud V4 IE Operational
Mendix Cloud V3 Operational
Mendix Cloud V3 US Operational
Mendix Cloud V3 EU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Identity Services Release Oct 24, 07:30-08:00 CEST
We will be releasing a new version of our Identity Services. Some services on home.mendix.com will be unavailable. You will not be able to sign-in during this time.
Posted on Oct 22, 13:56 CEST
Developer Portal Maintenance Oct 25, 07:00-08:00 CEST
We will conduct scheduled maintenance on a component of our Developer Portal. Some services on mendix.com will be unavailable and you may not be able to log in with your Mendix account during this time.
Posted on Oct 16, 15:39 CEST
Developer Portal Update Oct 28, 07:00-08:00 CEST
We will be updating our Developer Portal. See https://docs.mendix.com/releasenotes/developer-portal/ for release notes. Some services on https://home.mendix.com will be unavailable. During the update you will not be able to use the Deploy or Operate sections in the menu or use the Deployment API.
Posted on Oct 14, 23:17 CEST
Developer Portal Maintenance Nov 1, 07:00-08:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Oct 18, 08:19 CEST
Past Incidents
Oct 24, 2019
Completed - The scheduled maintenance has been completed.
Oct 24, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 CEST
Scheduled - We will be performing maintenance on our Academy Portal. All services on gettingstarted.mendixcloud.com will be unavailable. You will not be able to access learning content during this period.
Oct 23, 17:08 CEST
Oct 23, 2019
Resolved - This incident has been resolved.
Oct 23, 15:35 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 14:11 CEST
Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 10:45 CEST
Scheduled - We will be performing maintenance on our Academy Portal. All services on gettingstarted.mendixcloud.com will be unavailable. You will not be able to access learning content during this period.
Oct 23, 10:37 CEST
Completed - The scheduled maintenance has been completed.
Oct 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:00 CEST
Scheduled - The Mendix App Store will be under maintenance during this time. It won't be possible to create new apps or to download content from the App Store.
Oct 15, 10:00 CEST
Oct 21, 2019
Resolved - This incident has been resolved.
Oct 21, 10:51 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 10:15 CEST
Identified - We have observed and are investigating degraded performance of the deployment component of the Developer Portal.
Oct 21, 10:08 CEST
Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
Resolved - This incident has been resolved.
Oct 17, 13:39 CEST
Monitoring - All affected applications moved to another server.
Oct 17, 10:03 CEST
Investigating - One of the physical servers in Mendix Cloud v3 EU has become unresponsive. We're working to restart the affected applications on an alternative server.
Oct 17, 09:11 CEST
Oct 16, 2019

No incidents reported.

Oct 15, 2019
Completed - The scheduled maintenance has been completed.
Oct 15, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 CEST
Scheduled - We will be releasing a hotfix of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Oct 14, 13:17 CEST
Oct 14, 2019
Resolved - This incident has been resolved.
Oct 14, 16:16 CEST
Update - We are continuing to monitor for any further issues.
Oct 14, 10:18 CEST
Monitoring - We have observed and are investigating degraded performance of the Developer Portal.
Oct 14, 10:18 CEST
Completed - The scheduled maintenance has been completed.
Oct 14, 10:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 CEST
Scheduled - We will be performing maintenance on our Developer Portal. All services on gettingstarted.mendixcloud.com will be unavailable. You will not be able to access learning content during this period.
Oct 11, 15:29 CEST
Completed - The scheduled maintenance has been completed.
Oct 14, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:30 CEST
Scheduled - We will be releasing a hotfix of our Developer Portal that will fix data consistency issues. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Oct 9, 17:48 CEST
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Resolved - This incident has been resolved.
Oct 10, 14:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 13:44 CEST
Update - We are continuing to work on a fix for this issue.
Oct 10, 13:39 CEST
Identified - We have observed problems with the deployment package build functionality in the Developer Portal. We are working on resolving it.
Oct 10, 13:38 CEST