Monitoring - The reboot of the networking infrastructure has alleviated the stability issue and the environment is performing as expected. We are monitoring the situation and will update the status when necessary.
Oct 23, 20:33 CEST
Update - The engineers are still working on restarting the networking infrastructure. We will post the next update in an hour.
Oct 23, 19:19 CEST
Update - The next step in the process of resolving this issue will be to restart all other components in the networking infrastructure. We will post the next update in an hour.
Oct 23, 18:16 CEST
Update - In cooperation with the supplier, engineers are currently working to clear, reset and restore the connections between the storage subsystem and the servers. We are analysing the results of this action and will post a next update in an hour.
Oct 23, 16:53 CEST
Investigating - The engineers working on the case have come to the conclusion after resolving a likely root cause that this did not resolve the stability issue which is causing the partial failure. We are continuing the investigations and will post a next update in 1 hour.
Oct 23, 15:27 CEST
Identified - The engineers working on this issue have isolated a likely root cause and are working towards a recovery scenario. We currently expect to see results of this at around 15:00 CEST. We will post an update on or before that time.
Oct 23, 13:43 CEST
Update - Unfortunately, we have no news to report. We are continuing investigating this issue with the supplier and will post another update within 1 hour.
Oct 23, 12:38 CEST
Update - A number of applications running on Mx Cloud V3 are experiencing slowdowns due to the partial storage failure.
We are continuing investigating this issue with the supplier and will post another update within 1 hour.
Oct 23, 11:30 CEST
Investigating - We are experiencing a partial failure on the storage subsystem in Mendix Cloud v3 EU. We're currently investigating the issue and will post an update within 1 hour of this posting.
Oct 23, 10:28 CEST