All Systems Operational
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy - Mendix Cloud Operational
Deploy - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Data Hub ? Operational
Control Center ? Operational
Forum Operational
Marketplace ? Operational
Shop Operational
Developer profile ? Operational
Model Server Operational
SignUp ? Operational
Project Guidance ? Operational
Native Mobile Builder Operational
Mendix Cloud V3 Operational
Mendix Cloud V3 US Operational
Mendix Cloud V3 EU Operational
Mendix Cloud V4 Operational
Mendix Cloud V4 US-East Operational
Mendix Cloud V4 EU Operational
Mendix Cloud V4 Asia Pacific Northeast Operational
Mendix Cloud V4 Free Tier EU Operational
Mendix Cloud V4 UK Operational
Mendix Cloud V4 IE Operational
Mendix Cloud V4 US-West Operational
Mendix Cloud V4 Australia Operational
Mendix Cloud V4 Canada Operational
Mendix Cloud V4 Singapore Operational
Mendix Cloud V4: Backups ? Operational
Mendix Cloud V4: Logging, Monitoring, and Alerting Services Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
App Services Operational
3D Viewer Sample App Operational
STS Service Operational
Cognitive AI Sample App Operational
Email Service Operational
Intelligent Document Service Operational
Receipt Processing Operational
Invoice Processing Operational
Mendix Cloud Dedicated Operational
Mendix Cloud Dedicated APAC Operational
Mendix Cloud Dedicated US-West Operational
Mendix Cloud Dedicated EU Operational
Mendix Cloud Dedicated US-East Operational
Mendix Cloud Dedicated UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Support portal will be undergoing maintenance.
Posted on Jun 23, 08:06 CEST
https://offboard.mendixcloud.com/ will not be available during this time.
Posted on Jun 23, 08:00 CEST
Developer Portal Maintenance Jul 7, 07:00-08:00 CEST
We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Posted on Jun 16, 11:31 CEST
Data Hub Catalog Maintenance Jul 7, 08:00-08:30 CEST
The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to maintenance. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Posted on Jun 22, 09:56 CEST
https://newnode.mendix.com will not be available during this time.
Posted on Jun 28, 00:06 CEST
Developer Portal Update Jul 14, 07:00-08:00 CEST
We will be releasing a new version of our Developer Portal. All services on sprintr.home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jun 10, 10:30 CEST
Data Hub Catalog Maintenance Jul 14, 08:00-08:30 CEST
The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to maintenance. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Posted on Jun 22, 09:57 CEST
Developer Portal Maintenance Jul 21, 07:00-08:00 CEST
We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Posted on Jun 16, 11:32 CEST
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022
Completed - The scheduled maintenance has been completed.
Jul 2, 16:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 10:00 CEST
Scheduled - We will be performing maintenance on our Developer Portal. All services on sprintr.home.mendix.com will be unavailable. You will not be able to administer or deploy apps during this time.
Jun 24, 10:55 CEST
Jul 1, 2022

No incidents reported.

Jun 30, 2022
Resolved - This incident has been resolved.
Jun 30, 14:55 CEST
Identified - Our team has encountered the issue in creating Model for Document data capture services which resulted in issue is creating model and extraction.
We have identified the issue and working on the fix.

Jun 30, 13:19 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 09:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Scheduled - We will be releasing a new version of Academy. All services on https://academy.mendix.com will be unavailable. You will not be able to access learning paths or other Academy pages during this time.
Jun 29, 15:46 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 09:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Jun 29, 16:36 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 16:31 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 29, 16:31 CEST
Scheduled - We will be releasing a new version of Project Guidance. All services on https://guidance.mendix.com will be unavailable.
Jun 29, 16:30 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Scheduled - We will be releasing a new version of SignUp UI. All services on https://signup.mendix.com will be unavailable. You will not be able to sign up in Mendix during this time.
Jun 29, 14:50 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:01 CEST
Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Jun 29, 14:24 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 CEST
Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Jun 28, 19:05 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 CEST
Scheduled - The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to maintenance. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Jun 15, 10:30 CEST
Completed - The scheduled maintenance has been completed.
Jun 30, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 CEST
Scheduled - We will be releasing a new version of our Developer Portal. All services on sprintr.home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jun 10, 10:29 CEST
Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 10:23 CEST
In progress - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 29, 10:22 CEST
Verifying - Verification is currently underway for the maintenance items.
Jun 29, 10:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:05 CEST
Scheduled - On June 29th we will renew the SSL/TLS certificates for the list of domains below:

*.apps.au-1a.mendixcloud.com
*.apps.ca-1a.mendixcloud.com



Current certificate details for: *.apps.au-1a.mendixcloud.com:
- Subject: CN = *.apps.au-1a.mendixcloud.com
- Issuer: C = GB, ST = Greater Manchester, L = Salford, O = Sectigo Limited, CN = Sectigo RSA Domain Validation Secure Server CA
- Validity: Jul 1 00:00:00 2021 GMT -- Jul 1 23:59:59 2022 GMT
- SHA-256 Fingerprint:
D8:D1:62:06:32:DF:C9:A5:C6:34:6A:48:2A:34:50:C9:E4:DE:35:93:43:C1:F6:AD:D2:05:B2:AB:30:47:89:CF
- SHA-1 Fingerprint:
53:35:F6:16:46:D9:5D:C7:9B:9B:AD:5F:83:B2:D5:6A:F3:5E:63:CD


New certificate details for: *.apps.au-1a.mendixcloud.com
- Subject: CN = *.apps.au-1a.mendixcloud.com
- Issuer: C = GB, ST = Greater Manchester, L = Salford, O = Sectigo Limited, CN = Sectigo RSA Domain Validation Secure Server CA
- Validity: Jun 15 00:00:00 2022 GMT -- Jun 15 23:59:59 2023 GMT
- SHA-256 Fingerprint:
E9:EA:D5:95:6E:CE:87:3F:3E:61:6F:3E:A7:0D:6A:40:44:73:7B:F5:D9:39:6A:CA:CA:DF:DE:48:86:E4:7C:25
- SHA-1 Fingerprint:
E4:3D:F6:22:68:AE:E7:2D:0A:10:8E:99:C7:30:50:10:9E:FC:BE:34

-------------------------------------------------------

Current certificate details for: *.apps.ca-1a.mendixcloud.com
- Subject: CN = *.apps.ca-1a.mendixcloud.com
- Issuer: C = GB, ST = Greater Manchester, L = Salford, O = Sectigo Limited, CN = Sectigo RSA Domain Validation Secure Server CA
- Validity: Jul 1 00:00:00 2021 GMT -- Jul 1 23:59:59 2022 GMT
- SHA256 Fingerprint
48:7B:00:A0:43:0C:78:91:BD:4B:F7:63:AD:70:83:F6:3A:11:B4:3C:24:16:DE:2B:53:E0:E4:31:C0:55:76:7C
- SHA1 Fingerprint
BE:C1:AB:30:72:E2:81:AB:25:5C:31:EB:E1:48:E6:2F:6F:C7:B1:D0

New certificate details for: *.apps.ca-1a.mendixcloud.com
- Subject: CN = *.apps.ca-1a.mendixcloud.com
- Issuer: C = GB, ST = Greater Manchester, L = Salford, O = Sectigo Limited, CN = Sectigo RSA Domain Validation Secure Server CA
- Validity: Jun 15 00:00:00 2022 GMT -- Jun 15 23:59:59 2023 GMT
- SHA256 Fingerprint:
9C:73:81:C6:C9:2A:F3:98:82:0F:7E:C5:EA:2F:6F:15:D2:A5:36:F9:D6:29:90:BC:E6:9B:C6:25:41:17:6E:7C
- SHA1 Fingerprint
BE:14:43:C7:8A:45:DD:11:41:F8:49:6C:B0:43:12:9B:45:65:80:D3

Jun 15, 17:30 CEST
Jun 28, 2022

No incidents reported.

Jun 27, 2022
Resolved - This incident has been resolved.
Jun 27, 15:30 CEST
Update - We are continuing to investigate this issue.
Jun 27, 15:30 CEST
Investigating - Our engineers have noticed that backups operations are having issues in US-East (N. Virginia) region. We are investigating the issue and working on a fix. During this fix, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the incident is fixed.
Jun 27, 14:15 CEST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Completed - The scheduled maintenance has been completed.
Jun 24, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:00 CEST
Scheduled - We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Jun 16, 11:31 CEST
Jun 23, 2022
Completed - The scheduled maintenance has been completed.
Jun 23, 08:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 CEST
Scheduled - We will be releasing a new version of the Developer Profiles. You will not be able to access the developer profiles, leaderboards, and partner profiles during this time.
Jun 22, 11:42 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 CEST
Scheduled - During this time it is not possible to order you Mendix swag from the shop. Come back to spend your credits.
Jun 22, 14:04 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 CEST
Scheduled - The Data Hub Catalog (hub.mendix.com) will be temporarily unavailable due to maintenance. During this time, it won't be possible to access the Catalog app via the web, or to search the Catalog using the Studio or Studio Pro Data Hub panes.
Jun 10, 14:18 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 08:21 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 23, 08:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 CEST
Scheduled - We will be releasing a new version of template browser. All services on https://new.mendix.com will be unavailable. You will not be able to create projects during this time.
Jun 20, 10:58 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:01 CEST
Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Jun 22, 13:54 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:00 CEST
Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
Jun 22, 10:42 CEST
Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - We’re happy to inform that our third-party service provider has confirmed the resolution of the issue on their end and our customers are no longer seeing errors.
Jun 21, 12:12 CEST
Monitoring - Our third-party supplier has implemented a fix. The Support Portal is available again. We are continuing to monitor the situation until full recovery.
Jun 21, 09:46 CEST
Update - Our third-party supplier has identified an issue in their infrastructure. They are investigating.
Jun 21, 09:00 CEST
Investigating - We have received reports of our Support Portal not being available. We are investigating.

You can always create a new ticket by sending an email to support[at]mendix.com. You can also reach us by calling one of the following phone numbers:

United States (toll free)
+ 1 855 258 9568

United States (local)
+ 1 617 652 5797

Canada
+ 1 647 362 2092

Netherlands
+31 10 899 0248

China
+ 86 166 216 31396

United Kingdom
+ 44 115 824 5675

Germany
+49 221 988 80479

Singapore
+65 3138 5554

Australia
+61 7 3186 9492

Jun 21, 08:42 CEST
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 11:28 CEST
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - Australia and Mendix Cloud V4 - Canada. The security certificates of the infrastructure will be rotated during this maintenance. An 8 hour maintenance window is planned.

Start: Monday, June 20th, 2022, 08:00 UTC (09:00 CET)
End: Monday, June 20th, 2022, 16:00 UTC (17:00 CET)

Impact on Mendix apps

During the certificate rotation of the infrastructure the Runtime Engines (application instances) of your Mendix applications will be restarted at least 4 times and deployed with new certificates. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the upgrade management and deployment to this region from the Developer Portal and Webmodeler will be limited.

Jun 2, 11:26 CEST