Mendix Technology B.V. Status

Mendix Platform Status

Investigating - We have observed and are investigating degraded performance of the Developer Portal. Some customers are experiencing longer build times which could result in build failures.
Mar 28, 2023 - 15:12 CEST

Mendix Cloud: Backups service partial degradation in US-East

Monitoring - We have identified the issue with the Backups service and have taken corrective actions. Our engineers have found that few environments have a missing backup from last night. Since, the backups service is stable again, a manual backup action can be triggered to get the latest backup for the environments.
Please reach out to Mendix Support team in case you have any questions regarding backups of your application environments.
Mar 17, 2023 - 16:47 CET

Investigating - We have noticed issues with the nightly backups in the US east region. Backups service is taking longer than usual for finishing the nightly backups for your application environments.
We are currently investigating the issue.
Mar 17, 2023 - 16:07 CET

Mendix Services Partial Outage

Team Server Operational

Project Management Operational

Deploy - Mendix Cloud Partial Outage

Deploy - SAP Cloud Operational

Studio Operational

Studio Pro Operational

Support Portal Operational

Academy Operational

Data Hub Operational

Control Center Operational

Forum Operational

Marketplace Operational

Shop Operational

Developer Profile Operational

Model Server Operational

SignUp Operational

Project Guidance Operational

Native Mobile Builder Operational

Marketplace Contributor Operational

Epics Operational

App Insights Operational

Personal Access Tokens Operational

Mendix Cloud Operational

Mendix Cloud US-East Operational

Mendix Cloud EU Operational

Mendix Cloud Asia Pacific (Tokyo) Operational

Mendix Cloud Free Tier EU Operational

Mendix Cloud UK Operational

Mendix Cloud IE Operational

Mendix Cloud US-West Operational

Mendix Cloud Asia Pacific (Sydney) Operational

Mendix Cloud Canada (Central) Operational

Mendix Cloud Asia Pacific (Singapore) Operational

Mendix Cloud: Backups Operational

Mendix Cloud: Logging, Monitoring, and Alerting Services Operational

Mendix Cloud Asia Pacific (Mumbai) Operational

Mendix Cloud Middle East (Bahrain) Operational

Mendix Cloud Africa (Cape Town) Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

App Services Operational

3D Viewer Sample App Operational

STS Service Operational

Cognitive AI Service Operational

Invoice Processing Operational

Mendix Cloud Dedicated Operational

Mendix Cloud Dedicated APAC Operational

Mendix Cloud Dedicated US-West Operational

Mendix Cloud Dedicated EU Operational

Mendix Cloud Dedicated US-East Operational

Mendix Cloud Dedicated UK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Maintenance Mar 30, 2023 08:00-09:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 2023 - 12:40 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 2023 - 12:22 CEST

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

SAP Developer Portal(cdp.mendix.com ) : 6:00 - 7:00 CET
Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Mar 16, 2023 - 10:43 CET

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Mar 15, 2023 - 11:06 CET

Platform Maintenance Apr 6, 2023 07:00-08:00 CEST

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Mar 23, 2023 - 09:09 CET

Past Incidents

Mar 29, 2023

No incidents reported today.

Mar 28, 2023

Unresolved incident: Developer Portal degraded performance.

Mar 27, 2023

Developer Portal reduced functionality

Resolved - This incident has been resolved.
Mar 27, 13:52 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 13:49 CEST

Update - We are continuing to investigate this issue.
Mar 27, 11:15 CEST

Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Currently, building deployment packages from TeamServer SVN repositories is partially unavailable.
Mar 27, 11:12 CEST

Mar 26, 2023

No incidents reported.

Mar 25, 2023

Developer Portal Maintenance

Completed - The scheduled maintenance has been completed.
Mar 25, 10:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 CET

Scheduled - We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Mar 24, 06:56 CET

Mar 24, 2023

Identity Services Personal Access Token Service Restart

Completed - The scheduled maintenance has been completed.
Mar 24, 05:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 16:18 CET

Scheduled - We will be restarting our Personal Access Token service. Management and usage of Personal Access Tokens will not be available during this time.
Mar 23, 16:10 CET

Mar 23, 2023

Mendix Cloud V4: Backups issue AF-South (Cape Town)

Resolved - This incident is fully resolved now. Uploading backups functionality should be working again in the Cape-Town region.
In case you are still facing any issues, please reach out to the Mendix Support team so that we can assist you better.
Mar 23, 13:09 CET

Identified - We have identified the root cause of the issue. Our engineers are working on a structural fix to get the upload backups functionality online soon.
We will keep this thread up to date with the progress.
Mar 17, 16:12 CET

Investigating - We have noticed that backups operations are having issues in Cloud Africa (Cape Town) region. We are investigating the issue. Currently we have a partial degradation of the backups service in Cape Town region where upload backups functionality is not working.
Mar 13, 16:20 CET

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Mar 23, 09:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 CET

Scheduled - We will be updating our platform application. During this time, Developer Profile will be temporarily unavailable.
Mar 22, 15:11 CET

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Mar 23, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 17:02 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Developer Portal (appinsights.mendix.com) : 8:00 - 9:00 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Forum (forum.mendix.com) : 8:00 - 8:30 CET
Academy(academy.mendix.com) : 8:00 - 9:00 CET
Mar 22, 11:48 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Mar 21, 12:55 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Mar 21, 11:42 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Mar 21, 11:11 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Mendix For Private Cloud Portal (privatecloud.mendix.com): 08:00 - 09:00 CET
Mar 9, 08:19 CET

Identity Services Hotfix

Completed - The scheduled maintenance has been completed.
Mar 23, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 07:30 CET

Scheduled - We will be releasing an update to our Personal Access Token service. Management and usage of Personal Access Tokens will not be available during this time.
Mar 22, 16:46 CET

Mar 22, 2023

Mendix Cloud: Restore backups are failing for certain version of databases

Resolved - A fix has been implemented for the issue, and we expect that the backups restore operation works as expected now.
It is possible that due to the ongoing maintenances for database minor version upgrades, your application environment has been upgraded to PostgresSQL 13.10. We expect for these environments the issue will still exist.
In case you are facing issues while performing a backup restore for one of your application environments, please reach out to the Mendix Support team.
Mar 22, 17:17 CET

Identified - The issue has been identified, and our engineers are currently working towards a fix. The impact is limited to the customer environments running on PostgreSQL version 13.10.
Once the fix is ready, tested and released we will update this page with more details.
Mar 21, 16:51 CET

Investigating - We are currently investigating an issue with backups restore feature on the Mendix Cloud platform.
From the initial research our engineers have found an issue with the latest version of PostgresSQL 13.10 which is incompatible with the restore service.
For now, we suggest to not perform any upgrades or downgrades on the databases until this issue is resolved.
Mar 21, 11:19 CET

Mar 21, 2023

Offboard App Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 CET

Scheduled - The Offboard app will be briefly down during this time frame for maintenance reasons. During that time, it won't be possible to access the apps.
Mar 6, 17:05 CET

Mar 20, 2023

Developer Portal reduced functionality

Resolved - This incident has been resolved.
Mar 20, 16:48 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 15:01 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 20, 12:57 CET

Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal regarding creation of packages. We have observed that package creation is failing for some customers.
Mar 20, 11:44 CET

App Insights Maintenance

Completed - The scheduled maintenance has been completed.
Mar 20, 09:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 09:52 CET

Mar 19, 2023

Identity Services Release

Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:02 CET

Scheduled - We will be releasing a new version of our Identity Services. Services on login.mendix.com will be unavailable.
Sign-in will not be available during this time on:
- home.mendix.com
- Mendix Studio
- Mendix Studio Pro
- MendixSSO applications
Mar 14, 13:37 CET

Mar 18, 2023

Developer Portal Maintenance

Completed - The scheduled maintenance has been completed.
Mar 18, 11:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET

Mar 17, 2023

Unresolved incident: Mendix Cloud: Backups service partial degradation in US-East.

Mar 16, 2023

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Mar 16, 08:31 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 07:00 CET

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Control Center (controlcenter.mendix.com): 08:00-08:30 CET

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Mar 1, 09:01 CET

Mar 15, 2023

No incidents reported.