All Systems Operational
Deployment Portal / API Operational
Platform Portal / API Operational
App Cloud Services Operational
Mendix Cloud V3 Operational
Mendix Cloud V3 US Operational
Mendix Cloud V3 EU Operational
Mendix Cloud V4 Operational
Mendix Cloud V4 US Operational
Mendix Cloud V4 EU Operational
Mendix Cloud V4 Asia Pacific Operational
Mendix Cloud V4 Free Tier EU Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2017

No incidents reported today.

Jul 22, 2017
Resolved - The metrics service has been stabilised.
Jul 22, 13:12 CEST
Identified - Customers received wrong Crtitical Alerts concerning their applications, the applications are running as normal. We are resolving this and you should receive a recovery email when we are finished.

The cause is that our monitoring and metrics service is overloaded, causing delays in healthcheck processing. The alerting service sees the applications as offline and starts alerting customers, as designed.
Jul 22, 08:20 CEST
Jul 21, 2017
Resolved - All applications that were running before the outage are now running again.
Jul 21, 08:30 CEST
Monitoring - All application environments have been started. We are currently verifying that all the applications that were running before the outage are now running again.
Jul 21, 08:20 CEST
Identified - The cause has been determined, and the servers and applications are being brought back up currently.
Jul 21, 07:15 CEST
Investigating - We're experiencing a physical server outage in location NL-West. We are currently determining the cause of the outage.
Jul 21, 06:45 CEST
Jul 20, 2017
Some apps received recovery alerts for database metrics. The database of those apps were functioning normally. There was an issue with the monitoring service that didn't collect metrics correctly. That has been resolved.
Jul 20, 16:10 CEST
Resolved - The database has been upgraded and is back up, all applications are reachable again.
Jul 20, 13:41 CEST
Investigating - One of the databases in our free apps cluster did not fail over during routine maintenance, leading to downtime. We are investigating and monitoring the situation.
Jul 20, 13:34 CEST
Jul 19, 2017

No incidents reported.

Jul 18, 2017
Resolved - The incident is resolved. The backup service is back online.
Jul 18, 08:15 CEST
Investigating - We currently have some issues with the backup service in Mendix Cloud V3 US. Creating and restoring backups is not possible at the moment. We are investigating the issue.
Jul 18, 08:02 CEST
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.