Identified - We've noticed missing metrics for some customers after they restart their app(s). This is because of an internal networking change on our backend. If you're impacted by this then please redeploy your app(s). This will update the config and metrics will start working again.
Apr 25, 2023 - 14:51 CEST
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy - Mendix Cloud Operational
Deploy - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Data Hub ? Operational
Control Center ? Operational
Forum Operational
Marketplace ? Operational
Shop Operational
Developer Profile ? Operational
Model Server Operational
SignUp ? Operational
Project Guidance ? Operational
Native Mobile Builder Operational
Marketplace Contributor ? Operational
Epics ? Operational
App Insights Operational
Personal Access Tokens ? Operational
Webhooks Operational
BYOIDP Wizard Operational
MxNew Operational
Mendix Cloud Partial Outage
Mendix Cloud US-East Operational
Mendix Cloud EU Operational
Mendix Cloud Asia Pacific (Tokyo) Operational
Mendix Cloud Free Tier EU Operational
Mendix Cloud UK Operational
Mendix Cloud IE Operational
Mendix Cloud US-West Operational
Mendix Cloud Asia Pacific (Sydney) Operational
Mendix Cloud Canada (Central) Operational
Mendix Cloud Asia Pacific (Singapore) Operational
Mendix Cloud: Backups ? Operational
Mendix Cloud: Logging, Monitoring, and Alerting Services Partial Outage
Mendix Cloud Asia Pacific (Mumbai) Operational
Mendix Cloud Middle East (Bahrain) Operational
Mendix Cloud Africa (Cape Town) Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
App Services Operational
3D Viewer Sample App Operational
STS Service Operational
Cognitive AI Service Operational
Invoice Processing Operational
Mendix Cloud Dedicated Operational
Mendix Cloud Dedicated APAC Operational
Mendix Cloud Dedicated US-West Operational
Mendix Cloud Dedicated EU Operational
Mendix Cloud Dedicated US-East Operational
Mendix Cloud Dedicated UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - Asia Pacific & Middle East & Africa and Mendix Cloud Dedicated - Asia Pacific. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 7-hour maintenance window is planned.

Start: Tuesday, May 30th, 2023, 08:00 UTC (17:00 JST, 16:00 SGT, 18:00 AET, 11:00 AST, 10:00 SAST)
End: Tuesday, May 30th, 2023, 15:00 UTC (May 31st 00:00 JST, 23:00 SGT, May 31st 01:00 AET, 18:00 AST, 17:00 SAST)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Posted on May 15, 2023 - 15:06 CEST
Platform Maintenance Jun 1, 2023 07:00-08:00 CEST
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable
Developer Portal (cloud.home.mendix.com) : 6:00 - 7:00 CEST
Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CEST
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CEST
Data Hub Catalog (hub.mendix.com). : NA
Mendix For Private Cloud: 8:00 - 9:00 CEST

May 25, 2023 - 13:58 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 25, 2023 - 13:56 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 19, 2023 - 12:55 CEST
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable
Developer Portal (cloud.home.mendix.com) : 6:00 - 7:00 CEST
Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CEST
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CEST
Data Hub Catalog (hub.mendix.com). : NA
Mendix For Private Cloud (privatecloud.mendix.com): 8:00- 9:00 CEST

--------------

May 18, 2023 - 08:14 CEST
Platform Maintenance Jun 8, 2023 07:00-09:00 CEST
We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CEST
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CEST
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET

--------------


Posted on May 24, 2023 - 09:56 CEST
Platform Maintenance Jun 15, 2023 07:00-09:00 CEST
We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (epics.mendix.com ) : 8:00 - 8:30 CEST

--------------


Posted on May 25, 2023 - 10:29 CEST
Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Completed - The scheduled maintenance has been completed.
May 25, 13:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 13:00 CEST
Scheduled - offboard.mendix.com will be under maintenance during this time. It won't be possible to create offboard requests at this time.
May 25, 12:58 CEST
Completed - The scheduled maintenance has been completed.
May 25, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:00 CEST
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable
May 24, 13:32 CEST
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (epics.mendix.com ) : 8:00 - 8:30 CET

--------------


May 4, 11:38 CEST
Completed - The scheduled maintenance has been completed.
May 25, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 19, 12:54 CEST
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com). : 7:00 - 8:30 CET
Marketplace Contributor (contributor.mendixcloud.com). : 7:00 - 8:30 CET
--------------


May 10, 11:21 CEST
May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 16:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:05 CEST
Scheduled - offboard.mendix.com will be under maintenance during this time. It won't be possible to create offboard requests at this time.
May 24, 16:01 CEST
Completed - The scheduled maintenance has been completed.
May 24, 08:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:31 CEST
Scheduled - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
May 23, 08:39 CEST
May 23, 2023
Completed - The scheduled maintenance has been completed.
May 23, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 08:00 CEST
Scheduled - We will be doing some maintenance activities our Mendix for Private Cloud Developer Portal. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.
May 22, 12:03 CEST
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023
Completed - The scheduled maintenance has been completed.
May 20, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 CEST
Scheduled - We will be performing maintenance on our Developer Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
May 17, 13:43 CEST
May 19, 2023
Resolved - This incident has been resolved.
May 19, 10:49 CEST
Monitoring - While we work on resolving this issue, we have a temporary solution in place. If you encounter this error message, we recommend clearing your cache and cookies and logging in again. This workaround should allow you to continue using the Developer Portal without any further interruptions.
If you continue to experience any problems or have any questions, please do not hesitate to contact our support team.

May 17, 20:36 CEST
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Some users may be unable to create a Deployment Package, receiving the error "An error occured while verifying project in teamserver. Please try again or contact support if the problem persists.".

[STATUS-18]

May 17, 19:34 CEST
May 18, 2023
Completed - The scheduled maintenance has been completed.
May 18, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 11, 14:05 CEST
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal( webhook-portal.home.mendix.com) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET

May 4, 07:31 CEST
May 17, 2023
Completed - The scheduled maintenance has been completed.
May 17, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 10:00 CEST
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - EU & UK and Mendix Cloud Dedicated - EU & UK. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 8-hour maintenance window is planned.

Start: Wednesday, May 17th, 2023, 08:00 UTC (10:00 CET)
End: Wednesday, May 17th, 2023, 16:00 UTC (18:00 CET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Apr 20, 11:06 CEST
Resolved - This incident has been resolved.
May 17, 16:38 CEST
Update - A fix has been tested and will be rolled out in the free apps cluster in the coming four hours. Active apps will be restarted and will be unavailable up to a few minutes during that time.
May 12, 09:09 CEST
Identified - There is currently an issue with some of the free apps that are unable to resume after a period of inactivity. The problem has been identified, and we are currently testing the fix. We expect to roll this out somewhere tomorrow or Friday at the latest. Our apologies for the inconvenience this causes.
May 10, 14:50 CEST
Completed - The scheduled maintenance has been completed.
May 17, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 12:00 CEST
Scheduled - The Mendix Marketplace will be under maintenance during this time. It won't be possible to create new components or to download content from the Marketplace.
May 17, 11:43 CEST
Completed - The scheduled maintenance has been completed.
May 17, 09:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 16, 14:48 CEST
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(home.mendix.com ) : 6:00 - 8:00 CET
Mendix For Private Cloud Portal (privatecloud.mendixcloud.com) : 8:00 - 9:00 CET

Developer Portal(home.mendix.com ) : You will not be able to use the Deploy sections in the menu or use the Deployment API during this windows.

We will be updating our Mendix for Private Cloud Developer Portal. After the release, you can check https://docs.mendix.com/releasenotes/developer-portal/mendix-for-private-cloud/ for release notes. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.

May 15, 12:26 CEST
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Mendix For Private Cloud Portal (privatecloud.mendixcloud.com) : 8:00 - 9:00 CET

Developer Portal(home.mendix.com ) : You will not be able to use the Deploy sections in the menu or use the Deployment API during this windows.

We will be updating our Mendix for Private Cloud Developer Portal. After the release, you can check https://docs.mendix.com/releasenotes/developer-portal/mendix-for-private-cloud/ for release notes. Some services on https://privatecloud.mendixcloud.com/ will be unavailable. During the update you will not be able to access Environments and operate your apps deployed to Mendix For Private Cloud Platform.

May 1, 16:24 CEST
May 16, 2023
Completed - The scheduled maintenance has been completed.
May 16, 01:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:32 CEST
Scheduled - We will be performing scheduled maintenance on IDS Apps. During the maintenance, there could be some slowness at the login and API responses or temporary outages might happen.
May 15, 11:55 CEST
May 15, 2023
Completed - The scheduled maintenance has been completed.
May 15, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 CEST
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - US & Canada and Mendix Cloud Dedicated - US. The maintenance will improve the security and stability of the Mendix Cloud platform. An 7-hour maintenance window is planned.

Start: Monday, May 15th, 2023, 08:00 UTC (01:00 PT, 04:00 ET)
End: Monday, May 15th, 2023, 15:00 UTC (08:00 PT, 11:00 ET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.

Apr 20, 11:02 CEST
May 14, 2023

No incidents reported.