All Systems Operational
Mendix Services Operational
Team Server Operational
Project Management Operational
Deploy / Operate - Mendix Cloud Operational
Deploy / Operate - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Data Hub ? Operational
Mendix Cloud V3 Operational
Mendix Cloud V3 US Operational
Mendix Cloud V3 EU Operational
Mendix Cloud V4 Operational
Mendix Cloud V4 US Operational
Mendix Cloud V4 EU Operational
Mendix Cloud V4 Asia Pacific Operational
Mendix Cloud V4 Free Tier EU Operational
Mendix Cloud V4 UK Operational
Mendix Cloud V4 IE Operational
Mendix Cloud Dedicated EU-1 Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Developer Portal Update Jan 24, 10:00-12:00 CET
We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jan 15, 14:31 CET
We will be performing maintenance on our Mendix for Private Cloud portal. Some services on http://privatecloud.mendixcloud.com will be unavailable. You will not be able to access Environments and operate your apps deployed to Private cloud platform.
Posted on Jan 20, 16:03 CET
App Store Maintenance Jan 26, 07:00-08:00 CET
The Mendix App Store will be under maintenance during this time. It won't be possible to create new apps or to download content from the App Store.
Posted on Jan 20, 09:52 CET
Developer Portal Update Feb 4, 07:00-08:00 CET
We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Posted on Jan 22, 11:59 CET
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021
Resolved - This incident has been resolved, metrics are up to date.
Jan 22, 18:11 CET
Monitoring - A fix has been implemented and we're monitoring the metrics. It'll take a few hours for the backlog of metrics to catch up. We'll resolve the issue when the metrics are up to date.
Jan 22, 13:10 CET
Investigating - We have observed and are investigating missing metrics for applications
Jan 22, 09:51 CET
Completed - The scheduled maintenance has been completed.
Jan 22, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 CET
Scheduled - We will be releasing a new version of Academy. All services on https://academy.mendix.com will be unavailable. You will not be able to access learning paths or other Academy pages during this time.
Jan 21, 17:50 CET
Jan 21, 2021
Completed - The scheduled maintenance has been completed.
Jan 21, 20:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - EU. The security certificates of the infrastructure will be rotated during this maintenance. A 8 hour maintenance window is planned.

Start: Thursday, January 21st, 2021, 08:00 UTC (09:00 CET)
End: Thursday, January 21st, 2021, 21:00 UTC (22:00 CET)

Impact on Mendix apps

During the certificate rotation of the infrastructure the Runtime Engines (application instances) of your Mendix applications will be restarted at least 4 times and deployed with new certificates. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the upgrade management and deployment to this region from the Developer Portal and Webmodeler will be limited.
Jan 7, 09:51 CET
Completed - The scheduled maintenance has been completed.
Jan 21, 16:57 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:01 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - IE. The security certificates of the infrastructure will be rotated during this maintenance. A 8 hour maintenance window is planned.

Start: Thursday, January 21st, 2021, 08:00 UTC (09:00 CET)
End: Thursday, January 21st, 2021, 16:00 UTC (17:00 CET)

Impact on Mendix apps

During the certificate rotation of the infrastructure the Runtime Engines (application instances) of your Mendix applications will be restarted at least 4 times and deployed with new certificates. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the upgrade management and deployment to this region from the Developer Portal and Webmodeler will be limited.
Jan 7, 09:56 CET
Completed - The scheduled maintenance has been completed.
Jan 21, 16:42 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:01 CET
Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - US. The security certificates of the infrastructure will be rotated during this maintenance. A 8 hour maintenance window is planned.

Start: Thursday, January 21st, 2021, 08:00 UTC (09:00 CET)
End: Thursday, January 21st, 2021, 16:00 UTC (17:00 CET)

Impact on Mendix apps

During the certificate rotation of the infrastructure the Runtime Engines (application instances) of your Mendix applications will be restarted at least 4 times and deployed with new certificates. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the upgrade management and deployment to this region from the Developer Portal and Webmodeler will be limited.
Jan 7, 09:54 CET
Completed - The scheduled maintenance has been completed.
Jan 21, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 08:01 CET
Scheduled - Update Data Hub Catalog to 1.13
Jan 20, 12:48 CET
Resolved - This incident has been resolved.
Jan 21, 01:46 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 01:16 CET
Investigating - We have observed and are investigating degraded performance of the Developer Portal. Building MDAs from team server and deploying free apps is slower than usual.
Jan 20, 21:14 CET
Jan 20, 2021
Resolved - This incident has been resolved.
Jan 20, 19:02 CET
Update - We are continuing to investigate this issue.
Jan 20, 17:58 CET
Investigating - We have observed and are investigating degraded performance of the Developer Portal. Currently, building MDAs from Team Server and the deployment of free apps is slower than usual.
Jan 20, 17:58 CET
Resolved - This incident has been resolved.
Jan 20, 16:11 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 15:53 CET
Investigating - We have observed and are investigating degraded performance of the Developer Portal. We are observing slow response times when using the deployment component of the developer portal.
Jan 20, 15:23 CET
Completed - The scheduled maintenance has been completed.
Jan 20, 07:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 07:30 CET
Scheduled - We will be releasing a new version of the Template browser. All services on https://new.mendix.com will be unavailable. You will not be able to create new apps during this time.
Jan 19, 15:26 CET
Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 07:30 CET
Scheduled - We will be releasing a new version of the Template browser. All services on https://new.mendix.com will be unavailable. You will not be able to create new apps during this time.
Jan 15, 09:50 CET
Jan 18, 2021
Resolved - This incident has been resolved.
Jan 18, 15:05 CET
Update - We are continuing to monitor for any further issues.
Jan 18, 14:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 14:12 CET
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Currently, app deployments to the Mendix Cloud Dedicated EU-1 cluster are experiencing problems.

[Specify issue]
Jan 18, 13:32 CET
Jan 17, 2021

No incidents reported.

Jan 16, 2021
Resolved - We have found the issue and our engineers have applied the fix. This issue is fully resolved.
Please reach out to Mendix support in case you are still facing this problem.
Jan 16, 09:55 CET
Investigating - We are currently facing an issue with deploying first time Mendix apps to the EU Frankfurt region. We are looking into this issue.
Jan 15, 21:14 CET
Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 07:32 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 07:00 CET
Scheduled - We will be releasing a new version of our Developer Portal. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Jan 5, 12:56 CET
Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 17:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:01 CET
Scheduled - This morning's 1.12.0 release contained an issue where loading the homepage would result into an infinite redirect loop. This hotfix release fixes that.
Jan 14, 14:50 CET
Completed - The scheduled maintenance has been completed.
Jan 14, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:00 CET
Scheduled - We will release Datahub catalog 1.2
Jan 13, 13:20 CET
Completed - The scheduled maintenance has been completed.
Jan 14, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 07:00 CET
Scheduled - We will be updating our Developer Portal. See https://docs.mendix.com/releasenotes/developer-portal/ for release notes. Some services on https://home.mendix.com will be unavailable. During the update you will not be able to use the Deploy or Operate sections in the menu or use the Deployment API.
Jan 7, 19:29 CET
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 20:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:00 CET
Scheduled - We will be hotfixing our Identity Services. Services on login.mendix.com will be unavailable.
Sign-in will not be available during this time on:
- home.mendix.com
- Mendix Studio
- Mendix Studio Pro
- MendixSSO applications
Jan 12, 15:42 CET
Resolved - This incident has been resolved.
Jan 12, 17:41 CET
Update - We are continuing to monitor for any further issues.
Jan 12, 17:19 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 17:19 CET
Investigating - We have observed and are investigating degraded performance of the Developer Portal. Currently, the deployment component is responding very slowly.
Jan 12, 16:26 CET
Resolved - This incident is fully resolved and our services are all operational again in Cloud v3 UK region.
Jan 12, 14:48 CET
Monitoring - All our services and applications should be working again and the issue should be resolved. Please contact our support team in case you are still facing any issues.
Jan 12, 14:41 CET
Identified - The issue has been identified and we are working together with Rackspace to get our services up and running again.
Jan 12, 14:19 CET
Investigating - We have noticed that our application nodes on Cloud v3 UK region are down. We are looking into this issue and working together with the backend Rackspace team to fix this.
We will update you when we have some update. As of now the cloud V3 customers running in UK region are impacted due to this outage.
Jan 12, 13:33 CET
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.