Mendix Technology B.V. Status

Mendix Platform Status

problems with the license service for Mendix Private Cloud and SAP customers.

Monitoring - We are monitoring the situation.
Nov 30, 2023 - 21:14 CET

Identified - We have identified the issue's cause: an increased response time on an internal component related to validating the licenses. This internal component is recovered at present and running normally.
Customers affected by the issue should restart the affected environments.
Nov 30, 2023 - 21:13 CET

Investigating - We received reports of an issue related to the license service for Mendix Private Cloud and SAP customers. Restarted or redeployed environments in Mendix Private Cloud or SAP are switching back to a trial license.
We are investigating the issue and will post an update once we have new information.
Nov 30, 2023 - 18:44 CET

Developer Portal reduced functionality

Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Customers with US phone numbers are currently experiencing difficulties with the SMS option for 2FA. We are actively investigating this matter. In the meantime, we suggest utilizing Google Authenticator for authentication purposes
Nov 13, 2023 - 10:27 CET

Mendix Services Operational

Team Server Operational

Project Management Operational

Deploy - Mendix Cloud Operational

Deploy - SAP Cloud Operational

Studio Operational

Studio Pro Operational

Support Portal Operational

Academy Operational

Catalog Operational

Control Center Operational

Forum Operational

Marketplace Operational

Shop Operational

Developer Profile Operational

Model Server Operational

SignUp Operational

Project Guidance Operational

Native Mobile Builder Operational

Marketplace Contributor Operational

Epics Operational

App Insights Operational

Personal Access Tokens Operational

Webhooks Operational

BYOIDP Wizard Operational

MxNew Operational

Portfolio Management Operational

Logs and Metrics - Mendix Cloud Operational

Mendix Cloud Operational

Mendix Cloud US-East Operational

Mendix Cloud EU (Frankfurt) Operational

Mendix Cloud Asia Pacific (Tokyo) Operational

Mendix Cloud Free Tier EU Operational

Mendix Cloud UK Operational

Mendix Cloud IE Operational

Mendix Cloud US-West Operational

Mendix Cloud Asia Pacific (Sydney) Operational

Mendix Cloud Canada (Central) Operational

Mendix Cloud Asia Pacific (Singapore) Operational

Mendix Cloud: Backups Operational

Mendix Cloud: Logging, Monitoring, and Alerting Services Operational

Mendix Cloud Asia Pacific (Mumbai) Operational

Mendix Cloud Middle East (Bahrain) Operational

Mendix Cloud Africa (Cape Town) Operational

CF-Mendix-Buildpack Operational

Mendix Cloud Middle East (UAE) Operational

Mendix Cloud South America (São Paulo) Operational

Mendix Cloud EU (Frankfurt 2) Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

App Services Operational

3D Viewer Sample App Operational

STS Service Operational

Cognitive AI Service Operational

Invoice Processing Operational

Mendix Cloud Dedicated Operational

Mendix Cloud Dedicated APAC Operational

Mendix Cloud Dedicated US-West Operational

Mendix Cloud Dedicated EU Operational

Mendix Cloud Dedicated US-East Operational

Mendix Cloud Dedicated UK Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Maintenance Dec 7, 2023 07:00-08:30 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 2023 - 15:42 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 2023 - 15:37 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal ( webhook-portal.home.mendix.com): 6:00 -7:00 CET
Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 8:00 - 9:00 CET
Cloud Logs & Metrics (cloud-logs.home.mendix.com) : 9:00 -9:30 CET
Nov 29, 2023 - 15:56 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 2023 - 15:50 CET

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Webhook Portal ( webhook-portal.home.mendix.com): 6:00 -7:00 CET
Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

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Nov 01, 2023 - 09:22 CET

https://newnode.mendix.com Maintenance Dec 11, 2023 23:00 - Dec 12, 2023 00:00 CET

https://newnode.mendix.com will undergo maintenance. During this time it will not be possible to request a new node through https://newnode.mendix.com/.
Posted on Nov 27, 2023 - 21:43 CET

Platform Maintenance Dec 14, 2023 07:00-08:00 CET

We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET

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Posted on Nov 30, 2023 - 15:44 CET

Mendix Buildpack Release Dec 21, 2023 07:00-08:00 CET

We will be releasing a new version of the cf-mendix-buildpack. This release will not disrupt any of Mendix services. Once released, the new version will automatically become the default buildpack for all application deployments on the Mendix Cloud platform. For more information on the changes, please check the release notes
Posted on Nov 22, 2023 - 11:26 CET

Platform Maintenance Dec 28, 2023 07:00-08:30 CET

We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

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Posted on Nov 01, 2023 - 09:22 CET

Past Incidents

Dec 2, 2023

No incidents reported today.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

Mendix Cloud & Mendix Cloud Dedicated - EU & UK

Completed - The scheduled maintenance has been completed.
Nov 30, 19:02 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 09:01 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 29, 16:07 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 13:32 CET

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU & UK and Mendix Cloud Dedicated - EU & UK. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 10-hour maintenance window is planned.

Start: Thursday, Nov 30th, 2023, 08:00 UTC (09:00 CET)
End: Thursday, Nov 30th, 2023, 18:00 UTC (19:00 CET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Nov 8, 09:29 CET

Forum hotfix

Completed - The scheduled maintenance has been completed.
Nov 30, 11:04 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:45 CET

Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Nov 30, 10:34 CET

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 30, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 11:34 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 23, 10:37 CET

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com): 6:45 - 8:45 CET

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Nov 1, 09:21 CET

Nov 29, 2023

Backups Update

Resolved - This incident has been resolved.
Nov 29, 17:59 CET

Investigating - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Nov 29, 17:24 CET

Backups Update

Completed - The scheduled maintenance has been completed.
Nov 29, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 15:00 CET

Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Nov 27, 12:01 CET

Nov 28, 2023

No incidents reported.

Nov 27, 2023

Mendix Cloud - EU Frankfurt 2

Completed - The scheduled maintenance has been completed.
Nov 27, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:00 CET

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU Frankfurt 2. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 8-hour maintenance window is planned.

Start: Monday, Nov 27th, 2023, 08:00 UTC (09:00 CET)
End: Monday, Nov 27th, 2023, 16:00 UTC (17:00 CET)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Nov 9, 13:36 CET

Forum hotfix

Completed - The scheduled maintenance has been completed.
Nov 27, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:00 CET

Scheduled - During this time it is not possible to ask questions, post answer and comments or spread your ideas.
Nov 24, 16:48 CET

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

Mendix Cloud & Mendix Cloud Dedicated - US & Canada & South America

Completed - The scheduled maintenance has been completed.
Nov 23, 16:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 09:00 CET

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud V4 - US & Canada & South America and Mendix Cloud Dedicated - US. The maintenance will improve the security and stability of the Mendix Cloud platform. An 7-hour maintenance window is planned.

Start: Thursday, Nov 23rd, 2023, 08:00 UTC (01:00 PT, 04:00 ET, 06:00 BRT)
End: Thursday, Nov 23rd, 2023, 15:00 UTC (08:00 PT, 11:00 ET, 13:00 BRT)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Nov 8, 09:26 CET

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 23, 08:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 08:00 CET

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 7:00 - 8:00 CET
Catalog (catalog.mendix.com) : 8:00 - 8:30 CET
Portfolio Management (portfolio.mendix.com): 08:00 - 09:00 CET
Academy (academy.mendix.com) : 08:00 - 09:00 CET
Nov 22, 15:17 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 16:27 CET

Nov 22, 2023

Mendix Cloud & Mendix Cloud Dedicated - Asia Pacific & Middle East & Africa

Completed - The scheduled maintenance has been completed.
Nov 22, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 10:20 CET

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - Asia Pacific & Middle East & Africa and Mendix Cloud Dedicated - Asia Pacific. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 7-hour maintenance window is planned.

Start: Wednesday, Nov 22nd, 2023, 09:00 UTC (13:00 GST, 18:00 JST, 17:00 SGT, 20:00 AEDT)
End: Wednesday, Nov 22nd, 2023, 16:00 UTC (20:00 GST, Nov 1st 01:00 JST, 24:00 SGT, Nov 1st 03:00 AEDT)

Impact on Mendix apps

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted and deployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Nov 8, 09:12 CET

Nov 21, 2023

Developer Portal reduced functionality

Resolved - This incident has been resolved.
Nov 21, 13:16 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 12:43 CET

Update - We are actively investigating the issue. In the meantime, we recommend doing a hard refresh of your browser and then proceeding with the deployment of the package as a potential workaround.
Nov 17, 18:35 CET

Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Some customers are unable to deploy their applications.
Nov 17, 14:58 CET

Nov 20, 2023

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Nov 20, 12:43 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 12:00 CET

Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/tqq9xby30tdg. Some services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Nov 20, 10:39 CET

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.