Investigating - We have observed and are investigating degraded performance of the Developer Portal. Some customers are experiencing longer build times which could result in build failures.
Mar 28, 2023 - 15:12 CEST
Monitoring - We have identified the issue with the Backups service and have taken corrective actions. Our engineers have found that few environments have a missing backup from last night. Since, the backups service is stable again, a manual backup action can be triggered to get the latest backup for the environments.
Please reach out to Mendix Support team in case you have any questions regarding backups of your application environments.

Mar 17, 2023 - 16:47 CET
Investigating - We have noticed issues with the nightly backups in the US east region. Backups service is taking longer than usual for finishing the nightly backups for your application environments.
We are currently investigating the issue.

Mar 17, 2023 - 16:07 CET
Mendix Services Partial Outage
Team Server Operational
Project Management Operational
Deploy - Mendix Cloud Partial Outage
Deploy - SAP Cloud Operational
Studio ? Operational
Studio Pro Operational
Support Portal Operational
Academy Operational
Data Hub ? Operational
Control Center ? Operational
Forum Operational
Marketplace ? Operational
Shop Operational
Developer Profile ? Operational
Model Server Operational
SignUp ? Operational
Project Guidance ? Operational
Native Mobile Builder Operational
Marketplace Contributor ? Operational
Epics ? Operational
App Insights Operational
Personal Access Tokens ? Operational
Mendix Cloud Operational
Mendix Cloud US-East Operational
Mendix Cloud EU Operational
Mendix Cloud Asia Pacific (Tokyo) Operational
Mendix Cloud Free Tier EU Operational
Mendix Cloud UK Operational
Mendix Cloud IE Operational
Mendix Cloud US-West Operational
Mendix Cloud Asia Pacific (Sydney) Operational
Mendix Cloud Canada (Central) Operational
Mendix Cloud Asia Pacific (Singapore) Operational
Mendix Cloud: Backups ? Operational
Mendix Cloud: Logging, Monitoring, and Alerting Services Operational
Mendix Cloud Asia Pacific (Mumbai) Operational
Mendix Cloud Middle East (Bahrain) Operational
Mendix Cloud Africa (Cape Town) Operational
Mendix for Private Cloud Operational
Deploy / Operate - Mendix for Private Cloud Operational
App Services Operational
3D Viewer Sample App Operational
STS Service Operational
Cognitive AI Service Operational
Invoice Processing Operational
Mendix Cloud Dedicated Operational
Mendix Cloud Dedicated APAC Operational
Mendix Cloud Dedicated US-West Operational
Mendix Cloud Dedicated EU Operational
Mendix Cloud Dedicated US-East Operational
Mendix Cloud Dedicated UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Maintenance Mar 30, 2023 08:00-09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 2023 - 12:40 CEST
Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 2023 - 12:22 CEST
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

SAP Developer Portal(cdp.mendix.com ) : 6:00 - 7:00 CET
Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

Mar 16, 2023 - 10:43 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET

Mar 15, 2023 - 11:06 CET
Platform Maintenance Apr 6, 2023 07:00-08:00 CEST
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com) : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET

Mar 23, 2023 - 09:09 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com) : 8:00 - 8:30 CET

Mar 16, 2023 - 11:35 CET
Past Incidents
Mar 29, 2023

No incidents reported today.

Mar 28, 2023

Unresolved incident: Developer Portal degraded performance.

Mar 27, 2023
Resolved - This incident has been resolved.
Mar 27, 13:52 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 13:49 CEST
Update - We are continuing to investigate this issue.
Mar 27, 11:15 CEST
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal. Currently, building deployment packages from TeamServer SVN repositories is partially unavailable.
Mar 27, 11:12 CEST
Mar 26, 2023

No incidents reported.

Mar 25, 2023
Completed - The scheduled maintenance has been completed.
Mar 25, 10:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 CET
Scheduled - We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Mar 24, 06:56 CET
Mar 24, 2023
Completed - The scheduled maintenance has been completed.
Mar 24, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 23, 16:18 CET
Scheduled - We will be restarting our Personal Access Token service. Management and usage of Personal Access Tokens will not be available during this time.
Mar 23, 16:10 CET
Mar 23, 2023
Resolved - This incident is fully resolved now. Uploading backups functionality should be working again in the Cape-Town region.
In case you are still facing any issues, please reach out to the Mendix Support team so that we can assist you better.

Mar 23, 13:09 CET
Identified - We have identified the root cause of the issue. Our engineers are working on a structural fix to get the upload backups functionality online soon.
We will keep this thread up to date with the progress.

Mar 17, 16:12 CET
Investigating - We have noticed that backups operations are having issues in Cloud Africa (Cape Town) region. We are investigating the issue. Currently we have a partial degradation of the backups service in Cape Town region where upload backups functionality is not working.
Mar 13, 16:20 CET
Completed - The scheduled maintenance has been completed.
Mar 23, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 CET
Scheduled - We will be updating our platform application. During this time, Developer Profile will be temporarily unavailable.
Mar 22, 15:11 CET
Completed - The scheduled maintenance has been completed.
Mar 23, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 22, 17:02 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Developer Portal (appinsights.mendix.com) : 8:00 - 9:00 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Forum (forum.mendix.com) : 8:00 - 8:30 CET
Academy(academy.mendix.com) : 8:00 - 9:00 CET

Mar 22, 11:48 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET

Mar 21, 12:55 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET

Mar 21, 11:42 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET

Mar 21, 11:11 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com ) : 6:00 - 7:00 CET
Developer Portal (sprintr.home.mendix.com ) : 7:00 - 8:00 CET
Developer Portal (epics.mendix.com) : 8:00 - 8:30 CET
Marketplace (marketplace.mendix.com) : 07:00 - 09:00 CET
Mendix For Private Cloud Portal (privatecloud.mendix.com): 08:00 - 09:00 CET

Mar 9, 08:19 CET
Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET

Mar 8, 14:06 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(sprintr.home.mendix.com ) : 7:00 - 8:00 CET

Mar 8, 10:05 CET
Completed - The scheduled maintenance has been completed.
Mar 23, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 07:30 CET
Scheduled - We will be releasing an update to our Personal Access Token service. Management and usage of Personal Access Tokens will not be available during this time.
Mar 22, 16:46 CET
Mar 22, 2023
Resolved - A fix has been implemented for the issue, and we expect that the backups restore operation works as expected now.
It is possible that due to the ongoing maintenances for database minor version upgrades, your application environment has been upgraded to PostgresSQL 13.10. We expect for these environments the issue will still exist.
In case you are facing issues while performing a backup restore for one of your application environments, please reach out to the Mendix Support team.

Mar 22, 17:17 CET
Identified - The issue has been identified, and our engineers are currently working towards a fix. The impact is limited to the customer environments running on PostgreSQL version 13.10.
Once the fix is ready, tested and released we will update this page with more details.

Mar 21, 16:51 CET
Investigating - We are currently investigating an issue with backups restore feature on the Mendix Cloud platform.
From the initial research our engineers have found an issue with the latest version of PostgresSQL 13.10 which is incompatible with the restore service.
For now, we suggest to not perform any upgrades or downgrades on the databases until this issue is resolved.

Mar 21, 11:19 CET
Mar 21, 2023
Completed - The scheduled maintenance has been completed.
Mar 21, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 23:00 CET
Scheduled - The Offboard app will be briefly down during this time frame for maintenance reasons. During that time, it won't be possible to access the apps.
Mar 6, 17:05 CET
Mar 20, 2023
Resolved - This incident has been resolved.
Mar 20, 16:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 15:01 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 12:57 CET
Investigating - We have observed and are investigating a reduction in the functionality of the Developer Portal regarding creation of packages. We have observed that package creation is failing for some customers.
Mar 20, 11:44 CET
Completed - The scheduled maintenance has been completed.
Mar 20, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 09:52 CET
Mar 19, 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:02 CET
Scheduled - We will be releasing a new version of our Identity Services. Services on login.mendix.com will be unavailable.
Sign-in will not be available during this time on:
- home.mendix.com
- Mendix Studio
- Mendix Studio Pro
- MendixSSO applications

Mar 14, 13:37 CET
Mar 18, 2023
Completed - The scheduled maintenance has been completed.
Mar 18, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET
Scheduled - We will be updating our Developer Portal. During the update some services on https://home.mendix.com will be unavailable. You will not be able to use the Deploy sections in the menu or use the Deployment API.
Mar 10, 09:46 CET
Mar 17, 2023

Unresolved incident: Mendix Cloud: Backups service partial degradation in US-East.

Mar 16, 2023
Completed - The scheduled maintenance has been completed.
Mar 16, 08:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 07:00 CET
Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal(home.mendix.com ) : 7:00 - 8:00 CET
Data Hub Catalog (hub.mendix.com). : 8:00 - 8:30 CET
Control Center (controlcenter.mendix.com): 08:00-08:30 CET

--------------


Mar 1, 09:01 CET
Mar 15, 2023

No incidents reported.