App constants are being reset to default values in the Private Cloud Portal

Incident Report for Mendix Technology

Resolved

This incident has been resolved.
Posted Feb 08, 2024 - 11:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 01, 2024 - 17:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 01, 2024 - 17:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 01, 2024 - 16:51 UTC

Investigating

When deploying a new package into Private Cloud environments, app constants might be reset to their default values.
We're aware of the issue and are currently preparing to roll back some of the latest changes in the Cloud Portal.
Posted Feb 01, 2024 - 15:31 UTC
This incident affected: Mendix for Private Cloud (Deploy / Operate - Mendix for Private Cloud).