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DNS issues in subset of Mendix Cloud regions
Incident
Report for Mendix Technology
Resolved
Following our last update, continuous monitoring has shown no recurrence of issues related to the DNS issues.
This incident is now resolved.
We appreciate your patience and understanding throughout this process.
This incident is now resolved.
We appreciate your patience and understanding throughout this process.
Monitoring
We're pleased to inform you that our engineering teams have successfully implemented a fix for the DNS resolution issue we've been experiencing. We are now actively monitoring our systems to ensure full restoration of service and stability across all affected areas.
We sincerely apologize for any disruption, inconvenience, or impact on your operations caused by this incident. We truly appreciate your patience and understanding as we navigated these challenges.
We sincerely apologize for any disruption, inconvenience, or impact on your operations caused by this incident. We truly appreciate your patience and understanding as we navigated these challenges.
Identified
Our teams have identified the issue and are currently working on a fix.
At this moment only custom domains are affected, so we advise not to change custom domains for environments.
At this moment only custom domains are affected, so we advise not to change custom domains for environments.
Investigating
We've identified an issue impacting DNS resolution in a subset of our clusters. Our team are currently working with the highest priority to investigate the root cause and implement a fix.
This incident affected: Mendix Cloud Regions (Mendix Cloud US-East, Mendix Cloud Asia Pacific (Tokyo), Mendix Cloud US-West, Mendix Cloud Asia Pacific (Sydney), Mendix Cloud Canada (Central), Mendix Cloud Asia Pacific (Singapore), Mendix Cloud Asia Pacific (Mumbai), Mendix Cloud Middle East (Bahrain), Mendix Cloud Africa (Cape Town), Mendix Cloud Middle East (UAE), Mendix Cloud South America (São Paulo), Mendix Cloud Asia Pacific (Osaka), Mendix Cloud Asia Pacific (Seoul), Mendix Cloud Asia Pacific (Jakarta)).