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Issue with Runtime Licenses in Private Cloud
Incident
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Monitoring
The fix is available. We have added a new option "Enable Fallback License" in the Environment details page. By default, its disabled. You can enable this feature, only when you have operator 2.24.0 and above. Once enabled, If an environment fails to communicate with the licensing server, it will use the fallback license instead of switching into Trial mode.
Update
We are continuing to work on a fix for this issue.
Identified
We have identified the fix and currently working on deploying the fix in the Mendix on Kubernetes Portal.
Investigating
For older operator versions(below 2.24.0), we are facing an issue where the Private cloud apps are converting to Trial mode
This incident affects: Mendix on Third Party Clouds (Mendix on Kubernetes).