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Mendix Portal Degraded Performance

Incident Report for Mendix Technology

Resolved

This incident has been resolved.
Posted Nov 03, 2026 - 15:31 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
Posted Nov 03, 2026 - 15:00 UTC

Identified

We identified the impact to be on many more production clusters. Incident has been updated to reflect that. We're working on a fix.
Posted Nov 03, 2026 - 14:38 UTC

Investigating

We are currently investigating errors while accessing the logs page for some environments. So far, we've identified the impact on environments running on Mendix Cloud US-East, Mendix Cloud EU and Mendix Cloud EU (Frankfurt 2).
Posted Nov 03, 2026 - 14:05 UTC
This incident affected: Mendix Cloud Regions (Mendix Cloud US-East, Mendix Cloud EU (Frankfurt), Mendix Cloud Asia Pacific (Tokyo), Mendix Cloud UK, Mendix Cloud IE, Mendix Cloud US-West, Mendix Cloud Asia Pacific (Sydney), Mendix Cloud Canada (Central), Mendix Cloud Asia Pacific (Singapore), Mendix Cloud Asia Pacific (Mumbai), Mendix Cloud Africa (Cape Town), Mendix Cloud South America (São Paulo), Mendix Cloud EU (Frankfurt 2), Mendix Cloud Asia Pacific (Osaka), Mendix Cloud Asia Pacific (Seoul), Mendix Cloud Asia Pacific (Jakarta)) and Mendix Cloud Dedicated Regions (Mendix Cloud Dedicated US-West Echo, Mendix Cloud Dedicated UK Echo, Mendix Cloud Dedicated Asia Pacific (Singapore) Echo, Mendix Cloud Dedicated US-East Hotel, Mendix Cloud Dedicated US-East Mike, Mendix Cloud Dedicated US-East Papa, Mendix Cloud Dedicated EU (Frankfurt) Sierra, Mendix Cloud Dedicated EU (Frankfurt) Uniform, Mendix Cloud Dedicated Asia Pacific (Singapore) Able, Mendix Cloud Dedicated US-East Kilo).