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Reduced capacity of database resources

Incident Report for Mendix Technology

Resolved

The incident is resolved.
We haven't noticed any new issues related to the reduced capacity of database resources.
Posted Sep 25, 2026 - 10:37 UTC

Monitoring

We have implemented a fix and are monitoring the results.
Resizes can be resumed on all affected regions.
Posted Sep 24, 2026 - 08:04 UTC

Update

The issue with creating new databases has been resolved. Existing databases and new database creation are now operating normally.

However, upgrading existing databases on the following plans in the listed regions remains affected by reduced database resource capacity:
- L21 (standard/premium)
- M21 (standard/premium)
- S21 (standard/premium)
- XXXL (standard/premium).

Our engineering teams continue to work on a permanent solution and will provide further updates as progress is made.
Posted Sep 23, 2026 - 08:32 UTC

Update

We have identified another region where we experience a reduced capacity of database resources.
The reduced capacity of database resources does not affect functionality of current databases, but it affects creation of new databases.

Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)

Our engineering teams are working on a permanent solution.
Posted Sep 22, 2026 - 14:42 UTC

Update

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- S21(standard/premium)
- XXXL(standard/premium)

Our engineering teams are working on a permanent solution.
Posted Sep 21, 2026 - 13:45 UTC

Update

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- L21(standard/premium)
- M21(standard/premium)
- XXXL(standard/premium)
Posted Sep 17, 2026 - 13:27 UTC

Update

We have identified another region where we experience a reduced capacity of database resources.
Following plans are affected:
- M21(standard/premium)
- XXXL(standard/premium)
Posted Sep 17, 2026 - 13:22 UTC

Identified

We have identified a reduced capacity of database resources for the following Mendix plan:
- XXXL(standard/premium)

We advise customers not to resize to the mentioned plan, until further notice.
Posted Sep 17, 2026 - 13:18 UTC
This incident affected: Mendix Cloud Regions (Mendix Cloud UK, Mendix Cloud Asia Pacific (Mumbai), Mendix Cloud EU (Frankfurt 2)).