Some free apps are unable to resume

Incident Report for Mendix Technology

Resolved

This incident has been resolved.
Posted May 17, 2023 - 14:38 UTC

Update

A fix has been tested and will be rolled out in the free apps cluster in the coming four hours. Active apps will be restarted and will be unavailable up to a few minutes during that time.
Posted May 12, 2023 - 07:09 UTC

Identified

There is currently an issue with some of the free apps that are unable to resume after a period of inactivity. The problem has been identified, and we are currently testing the fix. We expect to roll this out somewhere tomorrow or Friday at the latest. Our apologies for the inconvenience this causes.
Posted May 10, 2023 - 12:50 UTC
This incident affected: Mendix Cloud (Mendix Cloud Free Tier EU).