Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 07, 2018 - 09:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Aug 06, 2018 - 17:02 CEST
Scheduled
Over the last few months we have made several improvements to our alerting stack, to improve the timeliness of alerts. As a consequence we will reduce the runtime heartbeat timeout from 15 minutes to 3 minutes. We do this to ensure no alerts are accidentally missed by the customer. We will reduce the heartbeat timout this stepwise on 8 August 2018, while monitoring our customers applications for false positives.
In some cases, customers may experience a false positive for the runtime heartbeat alert. This probably means your application does not use the new alerting stack. In this case, the problem can made to go away by doing a transport and then a restart of the application.
Posted Aug 08, 2018 - 00:00 CEST
This scheduled maintenance affected: Mendix Cloud (Mendix Cloud US-East, Mendix Cloud EU (Frankfurt), Mendix Cloud Asia Pacific (Tokyo), Mendix Cloud UK).