Mendix Cloud EU (Frankfurt) webserver issue during maintenance

Incident Report for Mendix Technology

Resolved

No new issues have been reported since the last update. All systems and applications are confirmed stable and operational.
Please contact Mendix Support if you encounter any further issues.
Posted Jun 24, 2025 - 19:58 UTC

Monitoring

All applications have been successfully restored and are now operational.
Our teams continue to monitor the platform to ensure stability. Thank you for your patience throughout this incident.
Posted Jun 24, 2025 - 14:23 UTC

Update

While underlying servers are healthy in the Frankfurt region, we are working to restore a few applications that did not automatically recover.
Our team is actively bringing these remaining applications back online. We will provide another update once all services are fully restored.
Posted Jun 24, 2025 - 13:54 UTC

Update

Due to high server load on the platform, some applications may experience intermittent restarts.
Our team is actively working to stabilize the platform and minimize disruptions. We appreciate your patience as we work through these issues
Posted Jun 24, 2025 - 13:30 UTC

Identified

The underlying issue has been identified and our systems are now in self-healing mode.
Applications are gradually becoming accessible as servers recover. We continue to monitor the situation.
Posted Jun 24, 2025 - 12:53 UTC

Investigating

We are currently experiencing technical difficulties with our web servers, which may cause some applications to be temporarily unreachable.
Our technical team has been notified and is actively working to resolve this issue.
Posted Jun 24, 2025 - 12:45 UTC
This incident affected: Mendix Cloud (Mendix Cloud EU (Frankfurt), Mendix Cloud EU (Frankfurt 2)).