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Mendix Cloud: Application platform service degradation
Incident
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Update
As we continue to fix the underlying platform, we have prioritized production environments to minimize impact.
Deployment errors have significantly decreased as the fixes are being applied. We are continuing to work towards complete recovery and will provide an update once all systems are fully restored.
Deployment errors have significantly decreased as the fixes are being applied. We are continuing to work towards complete recovery and will provide an update once all systems are fully restored.
Identified
We are currently applying fixes to the underlying servers where the issue was identified.
As part of this remediation, some environments may restart while we are fixing the issue, these restarts are expected and necessary to resolve the problem. Please continue to avoid new deployments until we confirm the fix is complete.
As part of this remediation, some environments may restart while we are fixing the issue, these restarts are expected and necessary to resolve the problem. Please continue to avoid new deployments until we confirm the fix is complete.
Update
We have identified the issue also impacts Mendix Cloud US-East and Mendix Cloud Dedicated EU (Frankfurt) Sierra regions.
We have identified the root cause of the deployment failures and unexpected environment restarts affecting multiple regions.
We have identified the root cause of the deployment failures and unexpected environment restarts affecting multiple regions.
Update
Additional Impact Identified:
Some environments in Mendix Cloud EU- Frankfurt 1 and Frankfurt 2 have experienced unexpected restarts.
We are investigating whether this is related to the deployment failure issue.
Some environments in Mendix Cloud EU- Frankfurt 1 and Frankfurt 2 have experienced unexpected restarts.
We are investigating whether this is related to the deployment failure issue.
Investigating
We are currently experiencing issues with deployments in our Mendix Cloud EU: Frankfurt 1 and Frankfurt 2 region. Multiple deployments are failing at this time.
Please do not attempt to deploy applications to Frankfurt 1 or Frankfurt 2 regions until this issue is resolved.
We are aware of this issue and our team is actively investigating. We will provide updates as more information becomes available.
Please do not attempt to deploy applications to Frankfurt 1 or Frankfurt 2 regions until this issue is resolved.
We are aware of this issue and our team is actively investigating. We will provide updates as more information becomes available.
This incident affects: Mendix Cloud Regions (Mendix Cloud US-East, Mendix Cloud EU (Frankfurt), Mendix Cloud EU (Frankfurt 2)) and Mendix Cloud Dedicated Regions (Mendix Cloud Dedicated EU (Frankfurt) Sierra).