Technical Contact not visible in General Settings UI
Incident Report for Mendix Technology B.V.
The incident has been resolved.
Posted May 05, 2024 - 10:20 CEST
We've identified an issue where the Technical Contact isn't displaying correctly in the General Settings section of certain apps within the Developer Portal, despite the project having a designated technical contact. Some users may also encounter a warning in the Team section indicating the absence of a technical contact, prompting them to contact support.

If you're experiencing this issue, you can verify the Technical Contact status under Environments > Permissions, the apps overview in Control Center, and the Deploy API. If the technical contact is visible in these areas, your project indeed has a technical contact assigned, and there's no need to reach out to support as permissions or deployments are not affected.

We are actively working on a fix and will post updates here.
Posted Apr 29, 2024 - 17:28 CEST
This incident affected: Mendix Services (Project Management, Deploy - Mendix Cloud).