Support Portal Not Available

Incident Report for Mendix Technology

Resolved

We’re happy to inform that our third-party service provider has confirmed the resolution of the issue on their end and our customers are no longer seeing errors.
Posted Jun 21, 2022 - 10:12 UTC

Monitoring

Our third-party supplier has implemented a fix. The Support Portal is available again. We are continuing to monitor the situation until full recovery.
Posted Jun 21, 2022 - 07:46 UTC

Update

Our third-party supplier has identified an issue in their infrastructure. They are investigating.
Posted Jun 21, 2022 - 07:00 UTC

Investigating

We have received reports of our Support Portal not being available. We are investigating.

You can always create a new ticket by sending an email to support[at]mendix.com. You can also reach us by calling one of the following phone numbers:

United States (toll free)
+ 1 855 258 9568

United States (local)
+ 1 617 652 5797

Canada
+ 1 647 362 2092

Netherlands
+31 10 899 0248

China
+ 86 166 216 31396

United Kingdom
+ 44 115 824 5675

Germany
+49 221 988 80479

Singapore
+65 3138 5554

Australia
+61 7 3186 9492
Posted Jun 21, 2022 - 06:42 UTC