We’re happy to inform that our third-party service provider has confirmed the resolution of the issue on their end and our customers are no longer seeing errors.
Posted Jun 21, 2022 - 12:12 CEST
Monitoring
Our third-party supplier has implemented a fix. The Support Portal is available again. We are continuing to monitor the situation until full recovery.
Posted Jun 21, 2022 - 09:46 CEST
Update
Our third-party supplier has identified an issue in their infrastructure. They are investigating.
Posted Jun 21, 2022 - 09:00 CEST
Investigating
We have received reports of our Support Portal not being available. We are investigating.
You can always create a new ticket by sending an email to support[at]mendix.com. You can also reach us by calling one of the following phone numbers:
United States (toll free) + 1 855 258 9568
United States (local) + 1 617 652 5797
Canada + 1 647 362 2092
Netherlands +31 10 899 0248
China + 86 166 216 31396
United Kingdom + 44 115 824 5675
Germany +49 221 988 80479
Singapore +65 3138 5554
Australia +61 7 3186 9492
Posted Jun 21, 2022 - 08:42 CEST
This incident affected: Mendix Services (Support Portal).