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Mendix Portal Reduced Functionality
Incident
Report for Mendix Technology
Resolved
This incident has been resolved. Live logs are accessible from the environments page. Metrics are also available again. We won't be able to retrieve missing metrics for the impacted apps. We apologize for the inconvenience this may have caused.
Monitoring
A fix has been implemented and we're monitoring the results.
Identified
A fix is being prepared and will be deployed later today.
Update
We're continuing to investigate the issue. We can conclude that backups downloads are not impacted.
Update
We're continuing to investigate the issue. We have also identified impact on the backups downloads functionality for Mendix applications
Update
We are continuing with our investigation.
We've identified that deploying or re-deploying apps on our Cloudfoundry platform may result in missing metrics and false heartbeat alerts. If your app's platform shows as Cloudfoundry on the Mendix Portal, please refrain from new deployments. Our team is actively working on a resolution.
We've identified that deploying or re-deploying apps on our Cloudfoundry platform may result in missing metrics and false heartbeat alerts. If your app's platform shows as Cloudfoundry on the Mendix Portal, please refrain from new deployments. Our team is actively working on a resolution.
Investigating
We are aware that some users are experiencing errors when viewing Live Logs from the Environments page in the Mendix Portal. Our team is currently investigating the issue.
Please note that Live Logs remain available and fully functional from the Logs page.
Please note that Live Logs remain available and fully functional from the Logs page.
This incident affected: Mendix Cloud Services (Logging, Monitoring, and Alerting, Backups).