Mendix Technology Status

All Systems are up and running

This page provides a real-time overview of Mendix system status, details on upcoming scheduled maintenance, and a record of past incidents. Refer to the documentation for more information.

Report Incident

Mendix Portal degraded performance

Monitoring - We restarted Mendix Portal and it's stable now. We'll continue monitoring it's performance.
Sep 16, 2025 - 13:02 UTC

Investigating - Mendix portal is experiencing intermittent slowness and inaccessibility. We are investigating the issue.
Sep 16, 2025 - 09:39 UTC

Mendix Services Degraded Performance

Project Maangement Operational

Control Center Operational

Identity and Access Management Operational

Team Server Operational

Studio Pro Operational

Marketplace Operational

Community Operational

Academy Operational

Documentation Operational

Support Portal Operational

Native Mobile Builder Operational

APIs Operational

Licensing Service Operational

Software Composition Operational

Self-service Operational

Model Server Operational

Deploy - Mendix Cloud Operational

Logs and Metrics - Mendix Cloud Operational

Mendix Portal Degraded Performance

Pipeline Portal Operational

Webhooks Operational

Mendix Cloud: GenAI Resource Packs Portal Operational

Mendix Cloud Regions Operational

Mendix Cloud US-East Operational

Mendix Cloud EU (Frankfurt) Operational

Mendix Cloud Asia Pacific (Tokyo) Operational

Mendix Cloud Free Tier EU Operational

Mendix Cloud UK Operational

Mendix Cloud IE Operational

Mendix Cloud US-West Operational

Mendix Cloud Asia Pacific (Sydney) Operational

Mendix Cloud Canada (Central) Operational

Mendix Cloud Asia Pacific (Singapore) Operational

Mendix Cloud Asia Pacific (Mumbai) Operational

Mendix Cloud Middle East (Bahrain) Operational

Mendix Cloud Africa (Cape Town) Operational

Mendix Cloud Middle East (UAE) Operational

Mendix Cloud South America (São Paulo) Operational

Mendix Cloud EU (Frankfurt 2) Operational

Mendix Cloud Asia Pacific (Osaka) Operational

Mendix Cloud Asia Pacific (Seoul) Operational

Mendix Cloud Asia Pacific (Jakarta) Operational

Mendix Cloud EU (Frankfurt): GenAI Resources Operational

Mendix Cloud Canada (Central): GenAI Resources Operational

Mendix Cloud Dedicated Regions Operational

Mendix Cloud Dedicated EU (Frankfurt) Alfa Operational

Mendix Cloud Dedicated US-West Alfa Operational

Mendix Cloud Dedicated US-West Echo Operational

Mendix Cloud Dedicated UK Echo Operational

Mendix Cloud Dedicated Asia Pacific (Singapore) Echo Operational

Mendix Cloud Dedicated US-East Hotel Operational

Mendix Cloud Dedicated US-East Mike Operational

Mendix Cloud Dedicated US-East Papa Operational

Mendix Cloud Dedicated EU (Frankfurt) Sierra Operational

Mendix Cloud Dedicated EU (Frankfurt) Uniform Operational

Mendix Cloud Dedicated Asia Pacific (Singapore) Able Operational

Mendix Cloud Dedicated US-East Kilo Operational

Mendix Cloud Dedicated US-East Charlie Operational

Mendix Cloud Dedicated US-East Colin Operational

Mendix Cloud Services Operational

PDF Document Generation Operational

Cloud Foundry Buildpack Operational

Logging, Monitoring, and Alerting Operational

Backups Operational

Partner Cloud Deployments Operational

Partner Cloud Deployment SAP Cloud Operational

Partner Cloud Deployment Stack-IT Cloud Operational

Mendix on Third Party Clouds Operational

Mendix on Kubernetes Operational

Mendix on Azure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Maintenance Sep `18`, `2025` `05:00`-`07:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2025 - 11:28 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2025 - 10:35 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2025 - 02:21 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2025 - 02:19 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 2025 - 02:10 UTC

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Webhooks (webhook-portal.home.mendix.com) : 6:00 - 6:30 UTC
Mendix on Kubernetes Portal (privatecloud.mendixcloud.com) : 5:30 - 7:00 UTC
Mendix on Azure Portal (mxonazure.mendix.com) : 5:30 - 7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service (Entitlements tab in Control Center): 6:30 - 7:00 UTC
Self-service (Deployed Apps tab in Control Center): 6:30 - 7:00 UTC
Aug 26, 2025 - 14:46 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service (Entitlements tab in Control Center): 6:30 - 7:00 UTC
Self-service (Deployed Apps tab in Control Center): 6:30 - 7:00 UTC

--------------
Aug 07, 2025 - 07:04 UTC

Mendix Buildpack Release Sep `18`, `2025` `07:00`-`08:00` UTC

We will be releasing a new version of the cf-mendix-buildpack. This release will not disrupt any of Mendix services. Once released, the new version will automatically become the default buildpack for all application deployments on the Mendix Cloud platform. For more information on the changes, please check the release notes https://github.com/mendix/cf-mendix-buildpack/releases
Posted on Sep 01, 2025 - 08:07 UTC

Platform Maintenance Sep `18`, `2025` `14:00`-`15:00` UTC

As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backend applications responsible for backups in Mendix Cloud. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud.
Posted on Sep 16, 2025 - 09:15 UTC

Platform Maintenance Sep `25`, `2025` `05:00`-`07:00` UTC

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Mendix on Kubernetes Portal (privatecloud.mendixcloud.com) : 5:30 - 7:00 UTC
Mendix on Azure Portal (mxonazure.mendix.com) : 5:30 - 7:00 UTC
Aug 29, 2025 - 09:40 UTC

Platform Maintenance Sep `28`, `2025` `07:00`-`09:00` UTC

We will be upgrading our platform. During this period, below platform services will be intermittently unavailable.

Mendix Portal (sprintr.home.mendix.com)
Posted on Sep 15, 2025 - 08:42 UTC

Platform Maintenance Oct `2`, `2025` `05:00`-`07:00` UTC

We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC

--------------
Posted on Aug 21, 2025 - 07:03 UTC

Platform Maintenance Oct `9`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Oct `16`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Oct `23`, `2025` `05:00`-`07:00` UTC

Past Incidents

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

Minor maintenance on network components in Mendix Cloud

Completed - The scheduled maintenance has been completed.
Sep 16, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 10:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 07:33 UTC

Scheduled - During this time, we will be restarting some of our components that handle incoming network traffic. While everything is updated in "rolling update" fashion, it still might mean that some longstanding connections (like websockets) are reconnecting, or that some customers will experience a short moment of HTTP 502 errors. We expect that the vast majority of users will not experience any negative effects, based on similar maintenances in the past.
Sep 16, 07:23 UTC

Mendix Portal degraded performance

Resolved - This incident has been resolved.
Sep 16, 09:13 UTC

Monitoring - Mendix portal experienced intermittent slowness/inaccessibility earlier today.
After a restart and close monitoring, it is now fully operational. We apologize for any disruption.
Sep 15, 13:58 UTC

Sep 15, 2025

Platform Maintenance - GenAI Resource Packs

Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:00 UTC

Scheduled - The platform will be undergoing maintenance during this time to improve the observability for the engineering teams. No downtime is expected, and no action is required from the customer side.
Sep 12, 14:09 UTC

Sep 14, 2025

Customer Support Portal maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 13:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 12:00 UTC

Scheduled - The Customer Support Portal (support.mendix.com) will be undergoing maintenance during this time. Users might not be able to sign in to the Support Portal to create new support requests or view existing support requests. If you are not able to sign in to the Support Portal during this maintenance, but you need to file an urgent support request, please send an email to support{at}mendix.com, or call one of our phone numbers listed on the Support Portal.
Aug 28, 12:46 UTC

Offboard app maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 12:00 UTC

Scheduled - The offboard app (https://offboard.mendixcloud.com/) will undergo maintenance. During this time, it will not be possible to offboard applications.
Aug 28, 12:49 UTC

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 6:00 - 7:00 UTC
Sep 10, 08:53 UTC

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Mendix Cloud Dedicated - US-West Echo & UK Echo & Asia Pacific (Singapore) Echo

Completed - The scheduled maintenance has been completed.
Sep 12, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:01 UTC

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud Dedicated - US-West Echo & UK Echo & Asia Pacific (Singapore) Echo. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. An 8-hour maintenance window is planned.

Start: Friday, Sep 12th, 2025, 08:00 UTC
End: Friday, Sep 12th, 2025, 16:00 UTC

Impact on Mendix apps

The maintenance will be executed only for the Mendix application deployed to the Cloud Foundry infrastructure. To find the Mendix application infrastructure, go to Apps and check the Infrastructure label on your environment. The label will contain either Cloud Foundry or Kubernetes.

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted multiple times and redeployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Sep 8, 08:19 UTC

Mendix Portal build process degraded performance

Resolved - This incident has been resolved.
Sep 12, 11:31 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 07:48 UTC

Identified - We have identified an issue affecting the creation of deployment packages. In a small number of cases the build process is unable to reach the repository service.
Our team has pinpointed the root cause and is actively working on a permanent fix. In the meantime, retrying the build typically results in a successful deployment package.
Sep 10, 09:31 UTC

Minor maintenance on network components in Mendix Cloud

Completed - The scheduled maintenance has been completed.
Sep 12, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 06:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 07:19 UTC

Sep 11, 2025

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 14:00 UTC

Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backend applications responsible for backups in Mendix Cloud. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud.
Sep 5, 08:11 UTC

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 UTC

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Mendix on Kubernetes Portal (privatecloud.mendixcloud.com) : 5:30 - 7:00 UTC
Mendix on Azure Portal (mxonazure.mendix.com) : 5:30 - 7:00 UTC
Aug 29, 08:01 UTC

Sep 10, 2025

Mendix Portal degraded performance

Resolved - Page load times are back to normal for Mendix Portal. This incident has been resolved.
Sep 10, 14:09 UTC

Investigating - We have observed and are investigating degraded performance of the Mendix Portal. Page loads are taking longer than expected.
Sep 10, 12:53 UTC

Sep 9, 2025

Mendix Portal Hotfix

Completed - The scheduled maintenance has been completed.
Sep 9, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:00 UTC

Scheduled - We will be performing maintenance on the Mendix Portal to address an issue where environments may display an incorrect state after maintenance.
During this maintenance window, all services on cloud.home.mendix.com will be unavailable. You will not be able to deploy apps during this time.
Sep 9, 09:42 UTC

GenAI Resources - DNS service interruption

Resolved - We experienced a DNS service interruption from 10:35 - 12:00 UTC on September 9, 2025. This disruption affected both the generation of new GenAI resource keys and the use of existing ones in this region. The issue has been resolved, and all DNS services are now operating normally. We are investigating the root cause of this service interruption and implementing measures to prevent such occurrences in the future.
Sep 9, 12:00 UTC

Investigating - We are experiencing an issue with GenAI Resources and are working to resolve the situation. Our apologies.
Sep 9, 10:35 UTC

Sep 8, 2025

No incidents reported.

Sep 7, 2025

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 12:24 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

sap cloud portal(cdp.mendix.com) : 6:00 - 7:00 UTC
cloud portal(cloud.home.mendix.com) : 7:00 - 8:00 UTC
Identity Services(login.mendix.com) :9:00 - 10:00 UTC
Aug 25, 07:20 UTC

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

Mendix Portal Hotfix

Completed - The scheduled maintenance has been completed.
Sep 4, 15:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 15:00 UTC

Scheduled - We will be performing maintenance on the Mendix Portal to address a back-office issue.
During this maintenance window, all services on cloud.home.mendix.com will be unavailable. You will not be able to deploy apps during this time.
Sep 4, 10:44 UTC

Mendix Portal degraded performance

Resolved - This incident has been resolved.
Sep 4, 09:06 UTC

Monitoring - A fix has been implemented and we're monitoring the results.
Sep 3, 12:24 UTC

Investigating - We've identified issues with the loading of Mendix Portal and are currently investigating.
Sep 3, 09:04 UTC

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Sep 4, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 1, 11:36 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 14:52 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com, home.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service (Entitlements tab in Control Center): 6:30 - 7:00 UTC
Self-service (Deployed Apps tab in Control Center): 6:30 - 7:00 UTC
Mendix on Kubernetes Portal (privatecloud.mendixcloud.com) : 5:30 - 7:00 UTC
Mendix on Azure Portal (mxonazure.mendix.com) : 5:30 - 7:00 UTC
--------------
Jul 24, 07:04 UTC

Sep 3, 2025

Mendix Portal Hotfix

Completed - The scheduled maintenance has been completed.
Sep 3, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 11:00 UTC

Scheduled - We will be performing maintenance on the Mendix Portal to address an ongoing incident.
During this maintenance window, all services on cloud.home.mendix.com will be unavailable. You will not be able to deploy apps during this time.
Sep 3, 09:26 UTC

Mendix Portal Hotfix

Completed - The scheduled maintenance has been completed.
Sep 3, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:30 UTC

Scheduled - We will be performing maintenance on the Mendix Portal to resolve an issue that is causing deployment failures for applications eligible for Kubernetes migration. We recommend not deploying eligible applications until the maintenance has been completed.
During this maintenance window, all services on cloud.home.mendix.com will be unavailable. You will not be able to deploy apps during this time.
Sep 2, 16:06 UTC

Scheduled Maintenance

Platform Maintenance Sep 18, 2025 05:00-07:00 UTC

Mendix Buildpack Release Sep 18, 2025 07:00-08:00 UTC

Platform Maintenance Sep 18, 2025 14:00-15:00 UTC

Platform Maintenance Sep 25, 2025 05:00-07:00 UTC

Platform Maintenance Sep 28, 2025 07:00-09:00 UTC

Platform Maintenance Oct 2, 2025 05:00-07:00 UTC

Platform Maintenance Oct 9, 2025 05:00-07:00 UTC

Platform Maintenance Oct 16, 2025 05:00-07:00 UTC

Platform Maintenance Oct 23, 2025 05:00-07:00 UTC

Past Incidents

Platform Maintenance Sep `18`, `2025` `05:00`-`07:00` UTC

Mendix Buildpack Release Sep `18`, `2025` `07:00`-`08:00` UTC

Platform Maintenance Sep `18`, `2025` `14:00`-`15:00` UTC

Platform Maintenance Sep `25`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Sep `28`, `2025` `07:00`-`09:00` UTC

Platform Maintenance Oct `2`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Oct `9`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Oct `16`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Oct `23`, `2025` `05:00`-`07:00` UTC