Mendix Technology Status

Mendix Platform Status

All Systems Operational

Mendix Services Operational

Team Server Operational

Studio Pro Operational

Academy Operational

Model Server Operational

Native Mobile Builder Operational

Personal Access Tokens Operational

Webhooks Operational

Deploy - Mendix Cloud Operational

Deploy - SAP Cloud Operational

Logs and Metrics - Mendix Cloud Operational

Licensing Service Operational

Self-service Operational

Pipeline Portal Operational

Mendix Portal Operational

Software Composition Operational

Control Center Operational

Mendix Cloud: GenAI Resource Packs Portal Operational

Mendix Cloud Operational

Mendix Cloud US-East Operational

Mendix Cloud EU (Frankfurt) Operational

Mendix Cloud Asia Pacific (Tokyo) Operational

Mendix Cloud Free Tier EU Operational

Mendix Cloud UK Operational

Mendix Cloud IE Operational

Mendix Cloud US-West Operational

Mendix Cloud Asia Pacific (Sydney) Operational

Mendix Cloud Canada (Central) Operational

Mendix Cloud Asia Pacific (Singapore) Operational

Mendix Cloud Asia Pacific (Mumbai) Operational

Mendix Cloud Middle East (Bahrain) Operational

Mendix Cloud Africa (Cape Town) Operational

Mendix Cloud Middle East (UAE) Operational

Mendix Cloud South America (São Paulo) Operational

Mendix Cloud EU (Frankfurt 2) Operational

Mendix Cloud Asia Pacific (Osaka) Operational

Mendix Cloud Asia Pacific (Seoul) Operational

Mendix Cloud Asia Pacific (Jakarta) Operational

Mendix Cloud: Backups Operational

Mendix Cloud: Logging, Monitoring, and Alerting Services Operational

CF-Mendix-Buildpack Operational

Mendix Cloud EU (Frankfurt): GenAI Resources Operational

Mendix Cloud Canada (Central): GenAI Resources Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

Mendix on Azure Operational

Mendix Cloud Dedicated Operational

Mendix Cloud Dedicated EU (Frankfurt) Alfa Operational

Mendix Cloud Dedicated US-West Alfa Operational

Mendix Cloud Dedicated US-West Echo Operational

Mendix Cloud Dedicated UK Echo Operational

Mendix Cloud Dedicated Asia Pacific (Singapore) Echo Operational

Mendix Cloud Dedicated US-East Hotel Operational

Mendix Cloud Dedicated US-East Mike Operational

Mendix Cloud Dedicated US-East Papa Operational

Mendix Cloud Dedicated EU (Frankfurt) Sierra Operational

Mendix Cloud Dedicated EU (Frankfurt) Uniform Operational

Mendix Cloud Dedicated Asia Pacific (Singapore) Able Operational

Mendix Cloud Dedicated US-East Kilo Operational

Mendix Cloud Dedicated US-East Charlie Operational

Mendix Cloud Dedicated US-East Colin Operational

App Services Operational

3D Viewer Sample App Operational

PDF Document Generation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Maintenance Aug `21`, `2025` `05:00`-`07:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 07, 2025 - 08:15 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service 'Entitlements' (tab in Control Center): 6:30 - 7:00 UTC
Self-service 'Deployed Apps' (tab in Control Center): 6:30 - 7:00 UTC
--------------
Jul 10, 2025 - 07:03 UTC

Mendix Cloud - EU Frankfurt, US East & Dedicated EU (Frankfurt) Sierra Aug `25`, `2025` `07:00`-`17:00` UTC

Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU Frankfurt & US East and Mendix Cloud Dedicated EU (Frankfurt) Sierra. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. A 10-hour maintenance window is planned.

Start: Monday, Aug 25th, 2025, 07:00 UTC (09:00 CEST)
End: Monday, Aug 25th, 2025, 17:00 UTC (19:00 CEST)

Impact on Mendix apps

The maintenance will be executed only for the Mendix application deployed to the Cloud Foundry infrastructure. To find the Mendix application infrastructure, go to Apps and check the Infrastructure label on your environment. The label will contain either Cloud Foundry or Kubernetes.

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted multiple times and redeployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Posted on Jul 31, 2025 - 11:28 UTC

Platform Maintenance Aug `28`, `2025` `05:00`-`07:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 07, 2025 - 08:16 UTC

Platform Maintenance Aug `31`, `2025` `06:00`-`07:00` UTC

We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Cloud Portal (cloud.home.mendix.com) : 6:00 - 7:00 UTC
Posted on Aug 20, 2025 - 08:10 UTC

Platform Maintenance Sep `4`, `2025` `05:00`-`07:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 2025 - 14:52 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Mendix on Kubernetes Portal (privatecloud.mendixcloud.com) : 5:30 - 7:00 UTC
Mendix on Azure Portal (mxonazure.mendix.com) : 5:30 - 7:00 UTC
--------------
Jul 24, 2025 - 07:04 UTC

Platform Maintenance Sep `11`, `2025` `05:00`-`07:00` UTC

We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC

--------------
Posted on Jul 31, 2025 - 07:04 UTC

Platform Maintenance Sep `18`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Sep `25`, `2025` `05:00`-`07:00` UTC

Past Incidents

Aug 20, 2025

No incidents reported today.

Aug 19, 2025

Issue with TeamServer Package Creation

Resolved - The issue affecting TeamServer package creation has been resolved.
We have received no further reports of issues, and our monitoring systems confirm the service is stable. We are working on ensuring this issue does not occur again.
Aug 19, 14:38 UTC

Monitoring - We have identified the root cause of the package creation failures as an issue with session management. A fix has been applied to address this.

Our team is currently monitoring the system closely to confirm the full resolution and stability of the service.

Recommended Action:
You may now attempt to create packages with TeamServer. If you continue to experience issues, please clear your browser's cookies and cache, close your browser, and try again.
Aug 19, 14:02 UTC

Investigating - We have received reports from customers indicating that creating packages with TeamServer is currently failing. Users attempting this operation may encounter errors or incomplete processes.
Our engineering team is actively investigating these reports and working to identify the root cause of the issue.

Please refrain from creating packages with TeamServer until this issue is resolved to avoid potential disruptions.
Aug 19, 12:40 UTC

Mendix Cloud: Environment Provisioning Failures

Resolved - No further issues have been observed, and we are closing this incident. Environment provisioning is operating normally.
Aug 19, 08:05 UTC

Monitoring - A fix has been released, and provisioning of new environments should now be functioning normally.
We are actively monitoring to ensure full stability.
Aug 18, 11:20 UTC

Investigating - We’ve identified an issue with an underlying service that may cause provisioning of new environments to fail. Existing environments are not impacted.
Our engineering team is working with the provider to resolve this.
Aug 18, 10:28 UTC

Aug 18, 2025

Aug 17, 2025

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 17, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:01 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Cloud Portal (cloud.home.mendix.com) : 6:00 - 7:00 UTC
Aug 11, 09:04 UTC

SAP Cloud Portal Maintenance

Completed - The scheduled maintenance has been completed.
Aug 17, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 05:00 UTC

Scheduled - We will be performing maintenance on SAP Deployment Portal. Some services on home.mendix.com will be unavailable. You will not be able to access Environments and operate your apps deployed to SAP Cloud Platform.
Aug 7, 07:56 UTC

Aug 16, 2025

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 00:30 UTC

Scheduled - We will be upgrading our platform. During this period, You will not be able to deploy and manage your apps deployed to SAP Cloud Platform.
Jul 29, 13:25 UTC

Aug 15, 2025

No incidents reported.

Aug 14, 2025

Mendix Portal: Maintenance > Execute Now (degraded performance)

Resolved - This incident has been resolved.
Aug 14, 14:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 09:54 UTC

Identified - We are investigating an incident with Mendix Portal: Maintenance > Execute Now in all regions. Customers may experience that their PostgreSQL Upgrade task stays hanging in Queued state and/or that the app remains in Maintenance mode for an extended period of time. For this reason, we are advising our customers to not use the Execute Now button for the PostgreSQL Upgrade task until this incident is resolved. Apologies for the inconvenience caused, we've identified the cause and are working on resolving it.

This incident will be updated in 1 hour, or as events warrant.
Aug 14, 09:07 UTC

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 14, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 08:14 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service 'Entitlements' (tab in Control Center): 6:00 - 7:00 UTC
Self-service 'Deployed Apps' (tab in Control Center): 6:00 - 7:00 UTC
--------------
Jul 3, 07:03 UTC

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

Mendix Cloud - EU Frankfurt, US East & Dedicated EU (Frankfurt) Sierra

Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 UTC

Scheduled - Maintenance is scheduled for the application infrastructure of Mendix Cloud - EU Frankfurt & US East and Mendix Cloud Dedicated EU (Frankfurt) Sierra. The maintenance will improve the security and stability of the Mendix Cloud platform. This is an Infrastructure upgrade which is executed on a platform level, which means there is no flexibility in the time period. A 10-hour maintenance window is planned.

Start: Monday, Aug 11th, 2025, 07:00 UTC (09:00 CEST)
End: Monday, Aug 11th, 2025, 17:00 UTC (19:00 CEST)

Impact on Mendix apps

The maintenance will be executed only for the Mendix application deployed to the Cloud Foundry infrastructure. To find the Mendix application infrastructure, go to Apps and check the Infrastructure label on your environment. The label will contain either Cloud Foundry or Kubernetes.

During the maintenance, the Runtime Engines (application instances) of your Mendix applications will be restarted multiple times and redeployed to the same application infrastructure. This is executed automatically in no specific order. Only one Runtime Engine of your multi-instance app will be restarted at a time. There will be no unavailability for apps running in a multi-instance setup (apps that are horizontally scaled and have multiple Runtime Engines). Unavailability for single instance apps will be minimized to a couple of seconds. During the maintenance our platform will be restarted in a rolling fashion which might lead to termination of certain user sessions which will be automatically recreated.
Jul 31, 11:21 UTC

Support Portal(https://support.mendix.com) maintenance

Completed - The scheduled maintenance has been completed.
Aug 11, 02:28 UTC

Verifying - Verification is currently underway for the maintenance items.
Aug 11, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 01:00 UTC

Scheduled - During this time, a new version of the Support Portal https://support.mendix.com/ will be released.
Aug 4, 06:01 UTC

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

Backups Service Hotfix

Completed - The scheduled maintenance has been completed.
Aug 8, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 11:00 UTC

Update - As part of our ongoing efforts to improve the reliability of backup operations, we are doing a hotfix on the backend applications responsible for backups in Mendix Cloud US-East, Mendix Cloud EU (Frankfurt) and Mendix Cloud EU (Frankfurt 2). During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud.
Aug 8, 09:52 UTC

Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are doing a hotfix on the backend applications responsible for backups in Mendix Cloud US-East, Mendix Cloud EU (Frankfurt) and Mendix Cloud EU (Frankfurt 2). During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud.
Aug 8, 09:16 UTC

Aug 7, 2025

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Developer Profiles : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Mendix For Private Cloud (privatecloud.mendixcloud.com): 5:30 -7:00 UTC
Mendix on Azure (mendixonazure.mendix.com): 5:30 -7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service 'Entitlements' (tab in Control Center): 6:30 - 7:00 UTC
Self-service 'Deployed Apps' (tab in Control Center): 6:30 - 7:00 UTC
Jul 31, 15:12 UTC

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Mendix Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC
Mendix For Private Cloud (privatecloud.mendixcloud.com): 5:30 -7:00 UTC
Mendix on Azure (mendixonazure.mendix.com): 5:30 -7:00 UTC
Licensing Service: 6:30 - 7:00 UTC
Self-service 'Entitlements' (tab in Control Center): 6:30 - 7:00 UTC
Self-service 'Deployed Apps' (tab in Control Center): 6:30 - 7:00 UTC
Jul 22, 10:41 UTC

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Academy (academy.mendix.com) : 6:00 - 7:00 UTC
Catalog (catalog.mendix.com) : 6:00 - 6:30 UTC
Developer Portal (appinsights.mendix.com, epics.mendix.com, portfolio.mendix.com) : 6:00 - 7:00 UTC
Exams (exams.mendix.com) : 6:00 - 7:00 UTC
Forum (community.mendix.com) : 6:00 - 7:00 UTC
Marketplace (marketplace.mendix.com) : 5:00 - 6:30 UTC
Partners (partners.home.mendix.com) : 6:00 - 7:00 UTC

--------------
Jun 26, 07:05 UTC

Mendix Cloud Free Apps degraded performance

Resolved - We have not received any further reports of issues from users since the last update. All services are operating within expected parameters.

Please redeploy your application if you have been affected by this issue.
Aug 7, 06:46 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Please redeploy your application if you have been affected by this incident.
Aug 6, 15:11 UTC

Update - We are continuing to work on a fix for this issue.
Aug 6, 11:29 UTC

Identified - We have identified a platform incident with Free Apps. Some customers may experience a problem with deployment and resuming their free app.

This incident will be updated in 1 hour, or as events warrant.
Aug 6, 09:44 UTC

Aug 6, 2025

Mendix Platform Status

All Systems Operational

Scheduled Maintenance

Platform Maintenance Aug 21, 2025 05:00-07:00 UTC

Mendix Cloud - EU Frankfurt, US East & Dedicated EU (Frankfurt) Sierra Aug 25, 2025 07:00-17:00 UTC

Platform Maintenance Aug 28, 2025 05:00-07:00 UTC

Platform Maintenance Aug 31, 2025 06:00-07:00 UTC

Platform Maintenance Sep 4, 2025 05:00-07:00 UTC

Platform Maintenance Sep 11, 2025 05:00-07:00 UTC

Platform Maintenance Sep 18, 2025 05:00-07:00 UTC

Platform Maintenance Sep 25, 2025 05:00-07:00 UTC

Past Incidents

Platform Maintenance Aug `21`, `2025` `05:00`-`07:00` UTC

Mendix Cloud - EU Frankfurt, US East & Dedicated EU (Frankfurt) Sierra Aug `25`, `2025` `07:00`-`17:00` UTC

Platform Maintenance Aug `28`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Aug `31`, `2025` `06:00`-`07:00` UTC

Platform Maintenance Sep `4`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Sep `11`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Sep `18`, `2025` `05:00`-`07:00` UTC

Platform Maintenance Sep `25`, `2025` `05:00`-`07:00` UTC