Mendix Technology B.V. Status

Mendix Platform Status

Technical Contact not visible in General Settings UI

Identified - We've identified an issue where the Technical Contact isn't displaying correctly in the General Settings section of certain apps within the Developer Portal, despite the project having a designated technical contact. Some users may also encounter a warning in the Team section indicating the absence of a technical contact, prompting them to contact support.

If you're experiencing this issue, you can verify the Technical Contact status under Environments > Permissions, the apps overview in Control Center, and the Deploy API. If the technical contact is visible in these areas, your project indeed has a technical contact assigned, and there's no need to reach out to support as permissions or deployments are not affected.

We are actively working on a fix and will post updates here.
Apr 29, 2024 - 17:28 CEST

Mendix Services Under Maintenance

Project Management Operational

Control Center Operational

Team Server Operational

Studio Pro Operational

Marketplace Operational

Community Operational

Academy Operational

Support Portal Operational

Catalog Operational

Model Server Operational

Native Mobile Builder Operational

Personal Access Tokens Operational

Webhooks Operational

BYOIDP Wizard Operational

Deploy - Mendix Cloud Operational

Deploy - SAP Cloud Operational

Logs and Metrics - Mendix Cloud Operational

Licensing Service Operational

Self-service Operational

Pipeline Portal Under Maintenance

Mendix Cloud Operational

Mendix Cloud US-East Operational

Mendix Cloud EU (Frankfurt) Operational

Mendix Cloud Asia Pacific (Tokyo) Operational

Mendix Cloud Free Tier EU Operational

Mendix Cloud UK Operational

Mendix Cloud IE Operational

Mendix Cloud US-West Operational

Mendix Cloud Asia Pacific (Sydney) Operational

Mendix Cloud Canada (Central) Operational

Mendix Cloud Asia Pacific (Singapore) Operational

Mendix Cloud: Backups Operational

Mendix Cloud: Logging, Monitoring, and Alerting Services Operational

Mendix Cloud Asia Pacific (Mumbai) Operational

Mendix Cloud Middle East (Bahrain) Operational

Mendix Cloud Africa (Cape Town) Operational

CF-Mendix-Buildpack Operational

Mendix Cloud Middle East (UAE) Operational

Mendix Cloud South America (São Paulo) Operational

Mendix Cloud EU (Frankfurt 2) Operational

Mendix Cloud Asia Pacific (Osaka) Operational

Mendix Cloud Asia Pacific (Seoul) Operational

Mendix Cloud Asia Pacific (Jakarta) Operational

Mendix for Private Cloud Operational

Deploy / Operate - Mendix for Private Cloud Operational

Mendix Cloud Dedicated Operational

Mendix Cloud Dedicated APAC Operational

Mendix Cloud Dedicated US-West Operational

Mendix Cloud Dedicated EU Operational

Mendix Cloud Dedicated US-East Operational

Mendix Cloud Dedicated UK Operational

App Services Operational

3D Viewer Sample App Operational

STS Service Operational

Cognitive AI Service Operational

Invoice Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Maintenance May 5, 2024 08:00-11:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 2024 - 09:36 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

Developer Portal (cloud.home.mendix.com) : 8:00 - 9:00 CEST
Developer Portal (sprintr.home.mendix.com) : 9:00 - 11:00 CEST
Apr 17, 2024 - 15:47 CEST

https://support.mendix.com/ maintenance May 5, 2024 18:00-19:00 CEST

https://support.mendix.com/ will be undergoing maintenance during this time. Users should be able to create new support requests, or view existing support requests. If you are not able to sign in to the Support Portal during this maintenance, but you need to file an urgent support request, please send an email to support[at}mendix.com, or or call one of our phone numbers listed on the Support Portal.
Posted on Apr 17, 2024 - 12:53 CEST

Platform Maintenance May 9, 2024 08:00-08:30 CEST

Update - We will be undergoing scheduled maintenance during this time.
May 01, 2024 - 11:51 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Pipeline Portal( pipeline-portal.home.mendix.com): 7:30 -8:00 CEST
Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST

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Apr 24, 2024 - 09:17 CEST

Platform Maintenance May 16, 2024 07:00-09:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
May 01, 2024 - 08:27 CEST

Mendix Buildpack Release May 30, 2024 09:00-10:00 CEST

We will be releasing a new version of the cf-mendix-buildpack. This release will not disrupt any of Mendix services. Once released, the new version will automatically become the default buildpack for all application deployments on the Mendix Cloud platform. For more information on the changes, please check the release notes https://github.com/mendix/cf-mendix-buildpack/releases
Posted on Apr 26, 2024 - 09:55 CEST

Past Incidents

May 2, 2024

Platform Maintenance

Completed - The scheduled maintenance has been completed.
May 2, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
May 1, 11:47 CEST

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (epics.mendix.com): 8:00 - 9:00 CEST
Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST
Private Cloud Portal (privatecloud.mendixcloud.com): 8:00 - 8:30 CEST
Apr 30, 10:19 CEST

Update - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (epics.mendix.com): 8:00 - 9:00 CEST
Webhook Portal( webhook-portal.home.mendix.com): 7:00 -7:30 CEST
Pipeline Portal( pipeline-portal.home.mendix.com): 7:30 -8:00 CEST
Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST
Private Cloud Portal (privatecloud.mendixcloud.com): 8:00 - 8:30 CEST
Apr 24, 10:21 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (epics.mendix.com): 8:00 - 9:00 CEST
Webhook Portal( webhook-portal.home.mendix.com): 7:00 -7:30 CEST
Pipeline Portal( pipeline-portal.home.mendix.com): 7:30 -8:00 CEST
Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST

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Apr 17, 10:07 CEST

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

Apr 28, 2024

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Apr 28, 11:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 08:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 10:58 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable.

SAP cloud portal ( cdp.mendix.com ) : 8:00 - 09:00 CEST
Developer Portal (sprintr.home.mendix.com) : 9:00 - 11:00 CEST
Apr 11, 11:46 CEST

Apr 27, 2024

No incidents reported.

Apr 26, 2024

DNS Issue impacting site availability

Resolved - The incident has been resolved.
Apr 26, 11:44 CEST

Update - We are continuing to monitor the situation closely following the identification and reversion of the DNSSEC changes. We are observing improvements in site availability as DNS changes propagate.

To workaround this issue until DNS changes propagate to your ISP, you can make use of Cloudflare's or Google's public DNS resolvers which already return the updated records.
Please visit the following pages for details on how to configure this workaround on your system:

- Cloudflare: https://developers.cloudflare.com/1.1.1.1/setup/
- Google: https://developers.google.com/speed/public-dns/docs/using
Apr 25, 13:13 CEST

Monitoring - We are continuing to monitor the situation closely following the identification and reversion of the DNSSEC changes. We are observing improvements in site availability as DNS changes propagate.

Impact:

- Some customers may still experience intermittent availability issues as DNS changes propagate fully.
- Services reliant on the affected domain may also continue to experience disruption until DNS caches are refreshed.

We appreciate your patience and understanding throughout this process. Rest assured, we remain committed to restoring normal operations as swiftly as possible.
Apr 25, 12:20 CEST

Identified - We've identified the root cause of the DNS issue impacting the availability of all our sites associated with the domain mendix.com. The issue stemmed from recent DNSSEC changes. We have promptly reverted the change to restore service.

Please note that it may take some time for the changes to propagate fully due to the nature of DNS.
In the meantime, you can try clearing the local cache of your system and attempting to access our sites again.

Impact:

Customers may still experience intermittent availability issues as DNS changes propagate.
Services reliant on the affected domain may also continue to experience disruption until DNS caches are refreshed.
Apr 25, 12:03 CEST

Investigating - We're currently experiencing a DNS issue that is impacting the availability of all our sites associated with the domain mendix.com. Our team is actively investigating the issue to identify the root cause and implement a resolution as quickly as possible.

Impact:

Customers may experience intermittent or complete inability to access our sites.
Services reliant on the affected domain may also experience disruption.
Apr 25, 11:42 CEST

Apr 25, 2024

Mendix Cloud redeployment of inactive free apps issue

Resolved - The incident has been resolved.

In case you are still facing any problems with your free app, please contact Mendix Support team.
Apr 25, 13:39 CEST

Monitoring - A hotfix has been released, and our engineering teams are actively monitoring the environments.
If you continue to notice any issues with your free app please contact Mendix Support.
Apr 23, 16:18 CEST

Identified - The issue has been identified and a hotfix is planned for release.
See link https://status.mendix.com/incidents/4ddq5r84q7bj for information about the release.
Apr 23, 11:02 CEST

Investigating - We are currently noticing issues with redeploying inactive free apps.
We will update this incident as soon as we have an update
Apr 23, 09:09 CEST

Pipeline portal, Webhook portal reduced functionality

Resolved - This incident has been resolved.
Apr 25, 13:00 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 12:33 CEST

Investigating - We are currently investigating an issue regarding the navigation bar on Pipeline portal and Webhook portal.
We'll update when we have more information.
Apr 25, 10:22 CEST

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Apr 25, 13:00 CEST

Verifying - Verification is currently underway for the maintenance items.
Apr 25, 12:33 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:00 CEST

Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/v2bhpc25k0x5. Some services on home.mendix.com will be unavailable. You will not be able to deploy applications using pipelines and Webhooks.
Apr 25, 11:37 CEST

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Apr 25, 12:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:00 CEST

Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/ypx7hn5dhgw7. All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Apr 25, 11:01 CEST

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Apr 25, 09:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 08:00 CEST

Update - Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST
Developer Portal (cloud-logs.mendix.com) : 9:00 - 9:30 CEST
Developer Portal (cloud-metrics.mendix.com) : 9:00 - 9:30 CEST
Feedback Management (appinsights.mendix.com) : 8:00 - 9:00 CEST
Community (community.mendix.com) : 8:00 -9:00 CEST
Apr 24, 15:31 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 24, 13:39 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 19, 13:32 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Catalog (catalog.mendix.com) : 8:00 - 8:30 CEST
Developer Portal (cloud-logs.mendix.com) : 9:00 - 9:30 CEST
Developer Portal (cloud-metrics.mendix.com) : 9:00 - 9:30 CEST
Feedback Management (appinsights.mendix.com) : 8:00 - 9:00 CEST
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Apr 10, 09:10 CEST

Apr 24, 2024

Backups Update

Completed - The scheduled maintenance has been completed.
Apr 24, 16:23 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 16:00 CEST

Scheduled - As part of our ongoing efforts to improve the reliability of backup operations, we are upgrading the backups application database engine in Mendix Cloud V4. During this upgrade, any running backup operations (create, restore, download, upload) will be interrupted. If you are affected by this, please retry your operation after the maintenance window has completed. We understand that this may be inconvenient for customers, but this is an important part of our efforts to improve the reliability of backups for customers in Mendix Cloud V4.
Apr 18, 11:33 CEST

Apr 23, 2024

Developer Portal Hotfix

Completed - The scheduled maintenance has been completed.
Apr 23, 12:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 12:00 CEST

Scheduled - We will be performing maintenance on our Developer Portal to resolve an ongoing incident: https://status.mendix.com/incidents/ypx7hn5dhgw7 All services on home.mendix.com will be unavailable. You will not be able to administer apps or deploy them during this time.
Apr 23, 10:53 CEST

Apr 22, 2024

No incidents reported.

Apr 21, 2024

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Apr 21, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 09:00 CEST

Scheduled - We will be updating our platform applications. During this time, below platform applications will be temporarily unavailable

Developer Portal (cloud.home.mendix.com) : 9:00 - 10:00 CEST
Apr 9, 09:59 CEST

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Mendix Cloud free apps deployment issue

Resolved - The iincident has been resolved
Apr 19, 08:38 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 16:27 CEST

Update - The issue is partially resolved. All free apps are operational, except for the apps that rely on the databroker business event.
Apr 12, 09:31 CEST

Update - We are still working to resolve the issue and restore normal functionality.
Apr 11, 15:34 CEST

Update - We are working with our Cloud provider to fix the problem as an issue is identified on a lower level of service setup.
Apr 11, 11:22 CEST

Identified - Upon further investigation, we have identified the issue. Our engineering teams are actively working towards a fix.
Apr 11, 09:47 CEST

Investigating - We are currently noticing issues with deploying and resuming free apps.
We will update this incident as soon as we have an update.
Apr 11, 08:51 CEST

Apr 18, 2024

Mendix Buildpack Release

Completed - The scheduled maintenance has been completed.
Apr 18, 09:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 CEST

Scheduled - We will be releasing a new version of the cf-mendix-buildpack. This release will not disrupt any of Mendix services. Once released, the new version will automatically become the default buildpack for all application deployments on the Mendix Cloud platform. For more information on the changes, please check the release notes https://github.com/mendix/cf-mendix-buildpack/releases
Mar 25, 10:43 CET

Marketplace Hotfix

Completed - The scheduled maintenance has been completed.
Apr 18, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 08:00 CEST

Scheduled - The Mendix Marketplace will deploy an hotfix during this time. It won't be possible to create new components or to download content from the Marketplace.
Apr 17, 11:35 CEST

Platform Maintenance

Completed - The scheduled maintenance has been completed.
Apr 18, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 08:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 14:26 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 09:53 CEST

Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 13:36 CEST